976 Shutting off

Posted by: rbpett

976 Shutting off - 01/15/18 03:22 PM

Hello, my new 976 is fantastic. However it shuts itself off every hour it seems. Any thoughts?
Posted by: Moose

Re: 976 Shutting off - 01/15/18 10:54 PM

If you have HDMI Control set to On in System Setup turn it off.
Posted by: rbpett

Re: 976 Shutting off - 01/16/18 05:31 PM

That seemed to fix it!
Thanks!
Posted by: XenonMan

Re: 976 Shutting off - 01/16/18 07:48 PM

But why did it turn the 976 off if it was not demanded? Did you turn off some other connected component or maybe one of your connected devices went to sleep and shut down the 976 with it. The possibility that you could have many connected devices and each of them could cause each other to do things not demanded makes it hard to troubleshoot potential issues with equipment.
Posted by: Moose

Re: 976 Shutting off - 01/17/18 12:20 AM

The HDMI device control stuff (I don't recall the official term for it) has always been junk.
Posted by: Helson

Re: 976 Shutting off - 01/17/18 11:55 AM

Originally Posted By XenonMan
But why did it turn the 976 off if it was not demanded? Did you turn off some other connected component or maybe one of your connected devices went to sleep and shut down the 976 with it. The possibility that you could have many connected devices and each of them could cause each other to do things not demanded makes it hard to troubleshoot potential issues with equipment.
I do know that new TVs, like my Vizio, will auto power off, with a default setting of 10 minutes, when idle.
I disabled that setting in my TV.
This shouldn't happen if the CEC settings on the 976, are disabled.