very disappointed on B Stock RR2150

Posted by: oldhifi

very disappointed on B Stock RR2150 - 12/17/16 03:28 PM

Ordered a B-stock RR2150 and got it hook up today just to learn it is stuck in the USB mode. It will not change to any other mode, so really useless. Don't they check these before they send them out?
Posted by: butchgo

Re: very disappointed on B Stock RR2150 - 12/18/16 09:48 AM

I thought that they ran them through a full diagnostic before selling them.
Posted by: XenonMan

Re: very disappointed on B Stock RR2150 - 12/18/16 05:49 PM

Have you tried a reset?
Posted by: oldhifi

Re: very disappointed on B Stock RR2150 - 12/18/16 08:13 PM

there is no reset on the RR2150 other than the remote and yes I tried that.I should not have to troubleshoot it, it should be delivered working
Posted by: Owl's_Warder

Re: very disappointed on B Stock RR2150 - 12/19/16 01:38 PM

Just contact the Outlaws, they'll make it right. There isn't a company on the planet that never has a problem make its way out in to the world. People make mistakes. It's how they handle them that makes all the difference and the Outlaws are among the top tier in this regard. Get hold of them and they'll make it right for you!
Posted by: oldhifi

Re: very disappointed on B Stock RR2150 - 12/19/16 05:11 PM

Yes I am sending it back for a refund..