Low volume from FireTV Cube into Model 976

Posted by: TheSounddanceKid

Low volume from FireTV Cube into Model 976 - 02/25/19 01:58 PM

First, I am loving my Model 976, it's a vast improvement over my previous Marantz in audio quality. One issue that I am running into is the FireTV Cube that I bought to serve as my streaming device is sending content at much lower volume than any other device I have tested including my disc player, TV (via arc), and nvidia shield. This is about a 30db difference, so it is more than a minor adjustment. Has anyone else run into this issue, and if so, were you able to resolve it? I am hopeful that there is a setting or configuration which I have overlooked on one device or the other.
Posted by: renov8r

Re: Low volume from FireTV Cube into Model 976 - 02/25/19 03:48 PM

Amazon has released updates that allegedly address some functional problem for the "automatic volume leveling". If you have that update applied and the problem persists I recommend contacting support for FireTV -- https://www.amazon.com/gp/help/customer/contact-us?ie=UTF8&
Posted by: Mccowan

Re: Low volume from FireTV Cube into Model 976 - 06/14/19 06:45 AM

Did those updates actually fix the issue? Did someone test this?