Has anyone seemed to of blown their 7900?

Posted by: legivens

Has anyone seemed to of blown their 7900? - 08/28/16 01:10 PM

Last night I was listening to 2 channel music very, very loudly and started smelling a burning smell. I turned everything off and waited a while. Powered things back on and within a fairly short amount of time. The sound just peter'd out. I've tried turning off the switches in back and unplugging the unit in the rear and waiting a while and I cannot get it to power up at all.
Posted by: legivens

Re: Has anyone seemed to of blown their 7900? - 08/28/16 02:21 PM

Tried to open a ticket with tech support but got some type perl error so I'll just put it here. I know the posts are reviewed:
I bought this amp 12/13/2011 and never had an issue with it. Last night I was listening to two channel music very loudly and it started smelling like something might be burning. I turned everything off. Waited quite a while and then powered back up. Things seemed to work for a while, but eventually all sound went away. Today I can't power up the amp at all. I've tried turning it off in back and disconnecting the power cords in back for a while and still it will not power up. The power button is red, so I know it has power. I've held the power button down over 30 seconds and it won't power up. It still smells like burnt plastic in my room. If you want to call me, my number is (214) 532-8404. I thought this would be the last amp I owned. I still have a 750 that works.

Lonnie Givens

Thanks
Posted by: XenonMan

Re: Has anyone seemed to of blown their 7900? - 08/28/16 05:56 PM

Try opening up the cabinet and taking a looksee. Take some pictures if you find any damage and get them to Outlaw on Monday. Not sure of the power supply wiring with the light but I would think a power supply controller card may have smoked. That is one big amp to ship back to Outlaw for some TLC so maybe they can send you a part. The inside is basically modular and as long as one of the transformers isn't the issue you might save some shipping $$$.
Posted by: legivens

Re: Has anyone seemed to of blown their 7900? - 08/28/16 06:55 PM

Hi XenonMan,
Yes, I agree, a large amp to ship back. The only fear I have is if I yank it completely out, take the cover off, that they void the warranty.... Any thoughts on that? Thanks man.
Posted by: XenonMan

Re: Has anyone seemed to of blown their 7900? - 08/28/16 07:18 PM

You should call Outlaw but they didn't void my warranty on my 7500 after I opened it up to replace the controller card at home. They sent me the part with some info and I replaced it. There was nothing wrong with the amp. I thought the way it started up was odd but turns out it was normal. You will have to pull the amp no matter what unless it suddenly heals itself and even then the melted plastic smell would keep me awake at night as long as it was plugged in. Could it have gotten fried by lightning or some other voltage transient? If so homeowners insurance should cover it. Any chance you popped a circuit breaker or GFI on one of the circuits it is plugged into? Listening in stereo should not even come close to challenging the power supplies but you never know for sure.
Posted by: legivens

Re: Has anyone seemed to of blown their 7900? - 08/28/16 07:43 PM

Thank you sir......
Posted by: legivens

Re: Has anyone seemed to of blown their 7900? - 08/28/16 08:11 PM

I just saw your questions. I apologize for that. Trying to do other stuff also. There was no storm. Both plugs are plugged into Monster Power Centers; not cheap strips. Maybe not the best, but everything has worked fine for almost 5 years. The main speakers did not change. Waiting for Golden Ear Triton Ones which will have to be put off now. I checked circuit breakers and none were popped, but I reset them anyway and no change. I was listening in analog stereo when it seemed to start being an issue. I really felt this amp should be able to break windows if asked. I was listening loud, since I was doing work in the room, but not at a level that was hurting my ears......
Posted by: legivens

Re: Has anyone seemed to of blown their 7900? - 08/28/16 08:13 PM

If Outlaw gives me the approval I will remove the cover and send them pic's. It has shut down my theater room.....My only room of escape. I thought they reviewed posts more, but maybe not. I've been a customer for years.
Posted by: XenonMan

Re: Has anyone seemed to of blown their 7900? - 08/29/16 09:41 AM

Outlaw Ben will probably see it this morning. Could it be the power centers?
Posted by: legivens

Re: Has anyone seemed to of blown their 7900? - 08/29/16 10:04 AM

Both power centers look to be okay. Neither has a light indicating there's any issue. All other components seem to work.
Posted by: Owl's_Warder

Re: Has anyone seemed to of blown their 7900? - 08/29/16 11:40 AM

Just give them a call? They should be open now and with the holiday weekend coming up, I'd want to get on it sooner rather than later.
Posted by: legivens

Re: Has anyone seemed to of blown their 7900? - 08/29/16 01:06 PM

Thanks. I did talk to Ben this morning. He had me unhook everything and then try to power it on. Sure enough, it powered up. Next I will hook up one thing at a time starting with the RCA's and turning on after every change and see what the results are. I would like to hope nothing internally in the amp was damaged due to whatever it was that caused it to go into shutdown mode.
Posted by: XenonMan

Re: Has anyone seemed to of blown their 7900? - 08/29/16 04:34 PM

Closely inspect your speaker cables to make sure no stray strands are touching the case or another channel. If you use banana plugs check those too. Also check the speaker terminals for stray strands. Good luck, but the smell of melted plastic still bothers me.
Posted by: legivens

Re: Has anyone seemed to of blown their 7900? - 08/30/16 02:48 PM

Thanks XenonMan. Yeah, I've done some troubleshooting and it seems the right channel is out for whatever reason. Not sure what caused it. I was using bare wire for 4 of the inputs; not the right channel though. Last night I added banana plugs to the bare wire and went from there. Not sure what I'm going to do yet. I need to talk to Ben again. My warranty will be out like Dec 13th this year. For the packing material it's a little cost.
Posted by: XenonMan

Re: Has anyone seemed to of blown their 7900? - 08/30/16 07:44 PM

I had a channel go out on my 7125 and they turned it around in 10 days or so. That's when my 7500 took over music duties.
Posted by: legivens

Re: Has anyone seemed to of blown their 7900? - 08/31/16 07:22 PM

Over the next couple of days I'm going to try to get the 7900 moved and hook up the Outlaw 750 I still have. Last time I used it, it worked. I kinda wish now I would've gone with the 7700 instead of the 7900. Mainly because the weight, power requirement and I believe it was overkill for my room. I'm just hoping to get the 750 up and running, because I've had to put off a delivery of Triton One's till I know I have a working system. I only have one room XenonMan that I use for music and movies. I wish I had a room that would be compatible for that, but I just can't seem to swallow the cost of two systems and one would have to be upstairs. I don't go up there much except to take my mom to bed (she has Alzheimer's and lives with me) and play drums.
Posted by: K. D. Jenkins

Re: Has anyone seemed to of blown their 7900? - 04/26/21 09:14 PM

Has the Outlaw Model 7900 been discontinued?