Issue with 950 - does not lock into correct input

Posted by: macharya

Issue with 950 - does not lock into correct input - 01/15/11 12:50 AM

I wanted to get some feedback on an issue I have with my 950 (paired with a 7100 amp). I am using a Logitech Harmony remote. When I switch on the TV through the remote, the following happens

TV turned on (OK)
950 and 7100 turned on (OK)
Video switched to TV (OK)

What doesn't work is Audio - when it turn it on, the 950 is switched to Video 1 (Coax 1) whereas I have programmed it to switch to Video 3 (Coax 2) input so I can get audio. I have to manually cycle through to the various inputs to get the "Video 3" audio signal.

Any thoughts on what the issue could be? I contacted Logitech but haven't heard back (no holding my breath).
Posted by: gonk

Re: Issue with 950 - does not lock into correct input - 01/15/11 12:51 PM

It sounds like an issue with the way the Harmony software programmed the macro. From what I've heard from other Harmony owners, tech support will need to go in and adjust the macro for you.
Posted by: macharya

Re: Issue with 950 - does not lock into correct input - 01/15/11 01:32 PM

Thanks Gonk. Hopefully they are responsive on this!