#98365 - 02/21/19 01:11 PM
HeadPhone
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Gunslinger
Registered: 08/14/06
Posts: 164
Loc: Missouri
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Friend has 975, just recently purchased.
He bought some headphones AT MX 50's, 38 Ohm .
At -20 he is hearing, faintly, the music listened to comming from speakers.
As I own a 976 and 990 before that, I am thinking something is wrong.
Need help
Thx
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#98372 - 02/22/19 09:11 PM
Re: HeadPhone
[Re: Bill O]
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Desperado
Registered: 04/08/08
Posts: 2676
Loc: Columbus,North Carolina
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Make sure it is fully plugged in and that the male connection is stereo. Should have three separate parts when you look at it.
_________________________
Music system
Model 990/7500/Magnepan 1.6 QRs/Technics SL1200 MK2/Aperion S-12 Subwoofer/OWA3/Sony NS75H DVD
APC H15 Power Conditioner
TV System
Large Advent Loudspeakers/ Polk center/Monoprice surrounds/Panasonic Viera 42 inch/Onkyo HT-RC260/Sony BDP S590/Directv
Home Theater System
Onkyo PR-SC886/Outlaw 7125 Klipsch RF-82 L/R,RC-62 center, RB-35 SR/SL, BENQ HT1075, Outlaw LFM1-EX/OPPO BDP-83/Directv
Harmony ONE
Blue Jeans and Monoprice interconnects
APC H15 Power Conditioner
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#98375 - 02/24/19 12:26 PM
Re: HeadPhone
[Re: XenonMan]
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Gunslinger
Registered: 08/14/06
Posts: 164
Loc: Missouri
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I would rather he posted here, he signed in for the Saloon Friday morning and as of this minute still waiting for confirmation from admin.
From your post I take it as leakage to speakers while having headphone plugged into hp jack is not normal.
He will call monday to see if he cant resolve this issue.
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#98376 - 02/24/19 07:44 PM
Re: HeadPhone
[Re: Bill O]
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Desperado
Registered: 04/08/08
Posts: 2676
Loc: Columbus,North Carolina
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With the headphone jack inserted it should cut off all output to the speakers from the amp. If that isn't the case Outlaw needs to be advised.
_________________________
Music system
Model 990/7500/Magnepan 1.6 QRs/Technics SL1200 MK2/Aperion S-12 Subwoofer/OWA3/Sony NS75H DVD
APC H15 Power Conditioner
TV System
Large Advent Loudspeakers/ Polk center/Monoprice surrounds/Panasonic Viera 42 inch/Onkyo HT-RC260/Sony BDP S590/Directv
Home Theater System
Onkyo PR-SC886/Outlaw 7125 Klipsch RF-82 L/R,RC-62 center, RB-35 SR/SL, BENQ HT1075, Outlaw LFM1-EX/OPPO BDP-83/Directv
Harmony ONE
Blue Jeans and Monoprice interconnects
APC H15 Power Conditioner
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#98379 - 03/01/19 07:13 PM
Re: HeadPhone
[Re: XenonMan]
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Deputy Gunslinger
Registered: 02/21/19
Posts: 14
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Bill O posted for me the trouble I was having with feedback from only the left and right front speakers when my headphones are plugged in to the 9 7 5. I start to hear them at about 17 decibels. The center speaker and Surround speakers have no noise. It doesn't matter if I'm listening to a CD or DVD on the Blu-ray player or I'm streaming from my android phone with a screenbeam Mini 2 I still get feedback.
I bought the 975 Jan 21st.
Edited by Orca (03/01/19 08:52 PM)
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#98380 - 03/02/19 07:17 PM
Re: HeadPhone
[Re: Bill O]
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Desperado
Registered: 04/08/08
Posts: 2676
Loc: Columbus,North Carolina
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Orca you should definitely call Outlaw service. No sound should come from your speakers with the headphone jack installed.
_________________________
Music system
Model 990/7500/Magnepan 1.6 QRs/Technics SL1200 MK2/Aperion S-12 Subwoofer/OWA3/Sony NS75H DVD
APC H15 Power Conditioner
TV System
Large Advent Loudspeakers/ Polk center/Monoprice surrounds/Panasonic Viera 42 inch/Onkyo HT-RC260/Sony BDP S590/Directv
Home Theater System
Onkyo PR-SC886/Outlaw 7125 Klipsch RF-82 L/R,RC-62 center, RB-35 SR/SL, BENQ HT1075, Outlaw LFM1-EX/OPPO BDP-83/Directv
Harmony ONE
Blue Jeans and Monoprice interconnects
APC H15 Power Conditioner
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#98382 - 03/04/19 04:17 PM
Re: HeadPhone
[Re: XenonMan]
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Deputy Gunslinger
Registered: 02/21/19
Posts: 14
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Outlaw doesn't seem to be answering phones. They have a new process at: support.outlawaudio.com. I had to generate a new ticket for service still waiting to hear from them.
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#98384 - 03/05/19 04:05 PM
Re: HeadPhone
[Re: Bill O]
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Gunslinger
Registered: 10/31/13
Posts: 241
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We have implemented a support ticketing system, in order to streamline support requests and better serve you. Every support request is assigned a unique ticket number which you can use to track the progress and responses online.
I see you had tried contacting us after hours on Friday. I had responded to you Monday, 3/4.
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#98386 - 03/05/19 07:42 PM
Re: HeadPhone
[Re: Bill O]
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Deputy Gunslinger
Registered: 02/21/19
Posts: 14
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This was their response:
"If very low level, within a few feet of the speakers, this would be normal. How far do you have to be from the speakers and how loud is it?"
So if this is the case, I guess my friends brand new 976 is abnormal because he has no sound coming from his speakers when his headphone jack is plugged in.?????
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#98390 - 03/06/19 02:12 PM
Re: HeadPhone
[Re: Bill O]
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Gunslinger
Registered: 03/21/12
Posts: 283
Loc: USA
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Maybe they mean, normal for the 975? I never used headphones when I had the 975 in my system. Same for the 976 now. I never thought to use it with headphones as it sits in my main listening area, and way in the corner away from any seating.
_________________________
Main HT <> 976 <> 7200 <> Ultra-X12 <> sapphire ST2 mkII RF/LF <> sapphire SC center
sapphire ST2 mkII SBR/SBL <> sapphire SS SR/SL <> Verizon/DVR <> Vizio M70Q7 <> Oppo UDP-203 <> Amazon 4k Fire TV
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