Well, I thought my remote was ok, but yesterday it was acting just weird !
I was trying to run auto setup yesterday and the remote was driving me bananas !
Standing 6’ away from the 976 and firing right at it, I was Using the 5way buttons to move within the menus.
Several times buttons would not respond at all. Other times up pushes made the menu go down and vise versa. I’d finally get to where I wanted to be and hit “enter” only to have it move down a line instead. Very frustrating time !
I finally got to auto setup and let it run. When it was done, it had all my speaker distances set at about triple what they are. For example, my center channel is 11 ft away. It reported 32’ ! Same for every speaker. I don’t know what that’s all about 😩

Hey guys, it has been a while since I've been in the Saloon but have a question about Harmony remotes. I am strongly thinking about buying a 976 and would like to use a couple year old (but never used), Harmony Smart Control with the smart hub. My thought is to use an older iPad as my new HT remote to control the 976, my Oppo 93, Direct TV Genie, and Mitsubishi LaserVue TV. Anyone have any experience using this type of Harmony app-remote and as it would apply with the 976?

Thanks in advance!

Finally got to spend some dedicated time with my 976 this weekend, and am loving it. I have to agree with everyone about the remote however; erratic operation (especially when in the setup menus), intermittent acceptance of commands, etc. I like the slimness and feel of the remote, and the simple, straightforward buttons (although I think the volume buttons could have at least had a little nub on them), its just the flakey operation that's disappointing. My wife can't operate it at all (silver lining?).

My remote too is oftentimes worthless. I've tried it with and without my IR repeater and the behavior is the same. I ordered a same-day Harmony remote and I'll contact Outlaw about getting a new one.

I have updated my Harmony Touch with the Model 976 codes on the Logitech Website and am happy to report that the 976 is operating pretty much normally at this point. The only issue that I have is that the 976 takes a fair amount of time to boot up so my initial selection for source is not always correct. There are settings for this on the Harmony that I need to review and adjust. Otherwise the remote issues are gone.

Glad it works for you, but Buying a harmony is not an answer.
I have one too, but that does not excuse the outlaw remote.
Does anyone have one without issues ?

UPDATE: Still Flakey!

Using the red "Power On" button to turn on my 976, generally takes 2 to 3 attempts. One attempt is ALWAYS seemingly to "power up" the remote, then a second push sometimes turns on the unit, and sometimes it takes a third push of the button.

Maybe Outlaw will remedy the problem with the remote via update or replacement(?)

FYI...I am using an IR repeater...which has greatly increased the angle of the aim required of the Outlaw remote. However...the previously mentioned issue is still haunting me!

Mine seems to work at 8 to 9ft and a slight angle of about 20 degrees.

Mine seems to work at 8 to 9ft and a slight angle of about 20 degrees. [/quote]

That's the way mine was w/o a repeater.

I have a similar setup and it works pretty well. I ended up using a Xantec IR repeater also with it direct wired to the 976. The Harmony Hub and blaster shoot out where the sensor for the Xantec. Without that the 976 seemed super picky about the IR signal hitting it's sensor and the way my gear is currently positioned it was easier to use the Xantec which I already had laying around.