Thanks Ben! I'll let you know how it goes.

Actually.....the UPDATER link on that page has crashed or is totally missing and a random Outlaw Audio "welcome" image is in it's place! Could you email me the UPDATER software or is the file too large?

Apologies if there was any misunderstanding: what you are looking at is not the correct link, but rather the announcement that was sent out notifying Outlaw customers of the update. Please make sure to view the URL that is written on the bag housing the Updater Cable.

Just upgraded last night, and it went as smooth as silk. I would love to have a version I could run on Linux, or even a USB boot image with a minimal OS and upgrade tool, but I keep a Win7 dual-boot image on my laptop for just this sort of occasion.

Can someone elucidate the improvements with the recent software update? The only issues I have read about the 975 that cause me to hesitate are a long lag time when switching between HDMI sources and a gaps in audio over HDMI performance between songs, presumably as the processor settles on a decoding format. This latter issue is one that plagues the Rotel I own and it drives me bananas.

I finally had some time to try updating my 975. I can only get to the point where the app says select COM port. No ports show up in the drop down. I've verified that the drivers for the Outlaw cable loaded properly. I've tried mapping the USB-serial cable to other COM ports all to no avail. I'm running Version 3.0 SW on the 975

Has anyone else had this problem?

EEman,

Please call Ben in customer service to see if we can help diagnose your issue.

Peter

Update: Called Ben. We talked. Turns out, for some reason, the update doesn't like my Toshiba running Windows 7 but worked just fine on the kid's Dell running Vista. I'm up and running again with 5.3 SW.

Thanks much.

EEman,

I'm pleased we resolved your problem. For the record this update has been very solid. (If it weren't, we would all know about here in the saloon).

I don't want to jinx anything, but the 975 has met our original target: an affordable, great sounding processor that is easy-to-use and very reliable. We had originally vetted it for months with our Beta testers before release. The subsequent changes we delivered in this firmware update were the results of things we learned only after the 975 in the hands of several thousand customers who each had different combinations of attached components.

Enjoy your unit

Peter

Congrats Peter, your process worked.