Some of Outlaw's silence could be corporate politics. Outlaw has business relationships with a lot of companies, and will have to negotiate new partnerships in the future. They got burned with the Model 978, due to a partner and a third party that they (as far as we know) had no direct ties to. They were open about the situation with their customers, but they didn't "name names" publicly. That shows that they can be professional even when others are not. This could win them points in future negotiations.