It is unfortunate. Folks like Outlaw, OPPO, HSU Research, and many others have proven that internet direct can offer some really good quality products and first-rate customer support at reasonable prices. The problem is that any approach to business can be run badly (unethically, outright criminally, or even just plain stupidly) and hurt its customers as a result - in the world of consumer electronics, it's a risk with I.D., "boutique" brick & mortar, and mass market.

You'd think a few of those victimized by AV123 would band together and go after them. Doesn't seem like much of a stretch to be able to show a pattern of fraud here. People like that need to be in prison. Surely there must be some sort of actionable criminal complaint that can be pursued in addition to civil remedies.

If someone stole a few grand from me, I think I'd go the extra mile to see some justice done, even if it ended up costing me a little more in the end.

Per the OP, the Colorado AG is already after him for fraud, and what's happened with the speakers not being delivered seems like they'd simply be more counts of the same (the first two counts listed specifically). If this happened to you, there's no reason not to send a note with the particulars of your situation to his office.

Today AV123 went 'tits-up', as the Brits like to say. Pity, as they sold some nice speakers, but a bad economy and a worse business reputation did them in.

Nomoneybutgoodsound mentioned that in this thread yesterday. The economy didn't get them, though. Insane business practices combined with the owner's criminal activities. The timing is particularly interesting, as they announced the closure one business day after Schifter got a plea agreement and plead guilty to two felonies.