Unfortunately, we are not authorized by Onkyo to send the update to customers. It is my understanding that in some instances Onkyo will release the update if you sign a waiver indemnifying them of any fault should the unit be bricked during the update process.

Therefore, if you are confident in your ability to safely perform the installation you can try that option. Alternatively, we will pick up the round trip shipping charges if you would like to send your unit in for us to update.