Unfortunately, it doesn't appear to be a glitch. It is just the way Outlaw operates. The exact same thing happened to me except my shipping notice arrived after FedEx had already tried to deliver my 7700 and nobody was home (because Outlaw failed to inform me when it was shipped and give me a tracking #). This was after I specifically requested an email be sent when the 7700 shipped so I could arrange to have somebody accept it. It ended up costing me a couple of hours between being on the phone with FedEx, driving to their terminal, then having their driver finally delivering it after 8:00pm on his way home. Luckily, FedEx was very accommodating in getting me the delivery but it should never have come to this.

I very happy with the amp but am quite disappointed in Outlaw's customer service. In fact, because of their total lack of effort to get me a shipping notice sent before their product arrived I would have second thoughts ordering from them again.