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#76675 - 03/17/09 12:33 AM Help tracking down noise
Saturn5 Offline
Gunslinger

Registered: 03/04/09
Posts: 16
Loc: Raleigh NC
I've recently put my new system together and have noticed a hiss on the speakers. Everything looks ok from what I can tell. Here's my setup:

Outlaw 970 pre/pro, 7500 amp
All Outlaw interconnects, both optical and RCA.
All Klipsch speakers, RF7, RC7, RS62.
Monster cable speaker cables.
No sub.
Westinghouse LCD monitor

When only the amp is on, there's utter silence. No noise at all. As soon as I turn on the 970, I get the hiss - regardless of any other input devices being on or not and it doesn't change when switching from one input to another.

The entire system is on a single circuit, so that may be part of the problem. (only 1 major circuit for the living room) I have a couple of incandescent lamps on the circuit, as well as a UPS and my Computer. I made sure to turn off the lamps, PC, and UPS - no difference. The amp plugs directly into the wall, and the 970, DVD player and monitor are connected to a surge protector.

Suggestions?
Having a dedicated circuit run is possible, but would be low on the list of desirable options. I'd want to be pretty positive that's the fix before bringing in a contractor.
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#76676 - 05/20/09 10:42 PM Re: Help tracking down noise
Saturn5 Offline
Gunslinger

Registered: 03/04/09
Posts: 16
Loc: Raleigh NC
Well, now I have bigger problems.
I've been enjoying the system tremendously for the last couple of months, but last night I started getting a screeching and scratching sound from all of my speakers. As far as I can tell so far, it's definitely the 970. I'm going to swap in another pre-amp later to make sure.

It sounds like the same type of issue mentioned in other threads. I think it turned out to be a capacitor? I know working in IT, we've had a rash of certain model PCs die because the manufacturer got a bad batch of capacitors. It was a service nightmare.
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"When the chips are down, the buffalo is empty."

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#76677 - 05/21/09 09:55 AM Re: Help tracking down noise
og33 Offline
Gunslinger

Registered: 05/30/07
Posts: 185
Loc: White Cloud, Michigan
I had capacitor issues with my 970, but it wasn't causing noise in the speakers. Mine was more of a freeze up issue. I'd call Outlaw and they will take care of you.
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#76678 - 05/21/09 02:01 PM Re: Help tracking down noise
praedet Offline
Gunslinger

Registered: 02/10/09
Posts: 66
Loc: Nebraska
I had the screech. I called Outlaw and they sent me another 970...

The new one is good (for the forseeable future hopefully)
_________________________
Speakers
Mains: Ninja Master Polk LSi9s
Center: Ninja Master Polk LSiC
Surround Sides: Slightly Modded Polk LSiFXs
Surround Rears: X-over+ Modded Polk LSi7s
Subs: Outlaw LFM-1 EX and Polk 505
Electronics
Sherwood R-972 (Waiting for the Outlaw (9XX)
Outlaw 7700 Amp
Oppo BDP-103
Signal Cable, Advanced Technology, and Outlaw Audio Cables
2 APC H-15s and an UberBUSS for good measure

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#76679 - 05/22/09 01:44 AM Re: Help tracking down noise
Saturn5 Offline
Gunslinger

Registered: 03/04/09
Posts: 16
Loc: Raleigh NC
I'm going to call Outlaw, but I first want to swap some components around so I can narrow down the source. Pre/pro, amp, power center, and all cabling are new, so there are a few places it could be. I'm going to test stuff with my old system to try and narrow it down. I'm pretty sure it's the 970, but I don't want to waste their time until I'm more confident that's the culprit.

I'm not concerned. I've heard nothing but good reviews of the Outlaw's customer support. It was a pleasure dealing with them when I bought my 970 and 7500.

I just hope the amp is ok, 'cuz I don't want to have to pick up that heavy sonofagun. smile
_________________________
"When the chips are down, the buffalo is empty."

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#76680 - 05/22/09 12:22 PM Re: Help tracking down noise
gonk Offline
Desperado

Registered: 03/21/01
Posts: 14054
Loc: Memphis, TN USA
They'll take good care of you, Saturn5. Let us know what you find out...
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gonk
HT Basics | HDMI FAQ | Pics | Remote Files | Art Show
Reviews: Index | 990 | speakers | BDP-93

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#76681 - 05/25/09 02:43 AM Re: Help tracking down noise
Saturn5 Offline
Gunslinger

Registered: 03/04/09
Posts: 16
Loc: Raleigh NC
I submitted an online Support ticket. Of course, it would be a holiday weekend. smile

It's definitely the 970. I swapped in my old Pioneer AVR and the problem went away. I'm using the Pioneer's pre-outs to my 7500, so I know the amp and related wiring is ok.

Man, before upgrading to the Outlaw, I was pretty happy with my Pioneer. I was wondering if it was really worth the $$$ for the upgrade. Now that I've had to go back, I realize how BAD it sounds by comparison. I can't get the 970 fixed too soon. (unless the 997 magically comes out in the next few days, that is laugh )
_________________________
"When the chips are down, the buffalo is empty."

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#76682 - 05/27/09 03:17 AM Re: Help tracking down noise
Saturn5 Offline
Gunslinger

Registered: 03/04/09
Posts: 16
Loc: Raleigh NC
Quote:
Originally posted by gonk:
They'll take good care of you, Saturn5. Let us know what you find out...
I got RMA info today. They want me to send it in for repair. According to the RMA info, it's a 3-5 week turnaround after they receive my 970.
_________________________
"When the chips are down, the buffalo is empty."

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#76683 - 05/27/09 04:10 AM Re: Help tracking down noise
praedet Offline
Gunslinger

Registered: 02/10/09
Posts: 66
Loc: Nebraska
I think mine got turned around so fast because it was only 15 days old
_________________________
Speakers
Mains: Ninja Master Polk LSi9s
Center: Ninja Master Polk LSiC
Surround Sides: Slightly Modded Polk LSiFXs
Surround Rears: X-over+ Modded Polk LSi7s
Subs: Outlaw LFM-1 EX and Polk 505
Electronics
Sherwood R-972 (Waiting for the Outlaw (9XX)
Outlaw 7700 Amp
Oppo BDP-103
Signal Cable, Advanced Technology, and Outlaw Audio Cables
2 APC H-15s and an UberBUSS for good measure

Top
#76684 - 05/28/09 11:10 PM Re: Help tracking down noise
Saturn5 Offline
Gunslinger

Registered: 03/04/09
Posts: 16
Loc: Raleigh NC
Could be. That was a seriously fast turnaround. smile
_________________________
"When the chips are down, the buffalo is empty."

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