I'd love for there to be a recall. Not sure why one hasn't happened with all the buggy units that have been sold.

...or a trade in program for the 970. My 970 still has the no audio problem even with the latest firmware upgrade.
I am curious that Outlaw has a trade in program for the Emotiva LMC-1 but none for their own problem unit.
I hope they have a solution to the 970 no audio problem, I may have to reconsider getting another Outlaw for my next pre/pro.

I would have to agree it should be fixed. I've used a Denon 3803 receiver for 4 years now, it's used every single day, and it has NEVER had a lockup or any other issues such as I've read here about the 970. It too uses internal processors for performing its functions. While there are statements in the literature that one can expect occasional lockups, having the same issues over and over again is a problem inherent in the code or hardware of the system, and should definitely be fixed.

I opted for the model 990 after reading all the posts here about these 'issues' with the 970. I'm hoping I fare better with my choice.

I, one, am certain that the no audio bug will never be fixed, and this is a black eye for Outlaw, no matter what the real cause of the problem is.

Any hopes for 1070 were squashed by the announcement that it is discontinued and I expect 970 to follow soon.

Sometimes I wonder whether there is a "lemon law" for audio equipment...

I sent a PM to Scott, no answer yet. Looks like PM isn't the best method of communication. I'll try calling the Outlaws.

Given the current price on the 970, you would think it would be an excellent pre/pro for someone with a tight budget. Can you imagine how someone would feel if they ordered a combo with the 970 for the "benefit" of separates and runs into this bug? For many people I know that would be a showstopper. Especially if a "mass market" receiver does NOT have the issue as Lee Bailey has said, his receiver is used every day and with zero problems. (No insult meant to your receiver Lee).

The fact that the issue has gone on so long despite the excellent efforts to try and fix it is unfortunate and disappointing.

Hello openhelix,

I was out of the office yesterday, I apologize that I was unable to respond. Give me a call today as I will be in the office all day.

Thanks,

Scott

Openhelix,
What has stopped you from sending in your unit for repair?

No insult taken. My receiver is still working fine after reading your post to it.

What is strange to me is that the 990 and 970 share the same Cirrus Processor, yet the 990 does not seem to share the 970's issues.

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