for obvious reasons, as you can see. i hope this is taken in the right way. i have always loved stereo (not surround sound) systems, and wanted to get a system that sounded great but could handle my new 1080p tv, playstation 3, etc. So rather then buy an AV receiver, i decided to buy a 970. which i did. and when i got it, it sat in the box in my kitchen as i solved other problems i was having getting the rest of my system together. and in this 2 month period, i found this forum. and read post after post of complaints of no sound, switching problems, blown speakers, processing errors, failed software patches, etc. and frankly i lost confidence in my new purchase. i picked up the box and sent it back. for all i know, it could have worked perfectly and i would have been happy forever. but for $800 i would like to have some faith in my purchase and i just didn't anymore. i wound up buying an AV receiver just like i said i didn't want. and to tell the truth i've been happy as a clam i did; no problems, sounds great and a lot more flexibility (hdmi)at the same price. i love the idea behind outlaw and hope the best for them, but i think a lot of people are going to feel like i do - this product should be off the shelves. i don't think just fixing it will be the answer, as there is just too much bad publicity surrounding it. go with the 990 and come out with a new lower priced amp that doesn't have these endless bugs, because i fear this model is scaring off potential customers. unfortunately i am one of them: people want to feel that if they take an outlaw product out of the box and plug it in it will work.