what happened was,as the movie swithced from 2 channel to dolby digital, i got distortion from all channels. I have experienced "processor noise" in the past but that was not what occured yesterday. I had a friend over at the time who has been into audio equipment from car to home and in his opinion, it was pure distortion. He was actually the one who turned me on to outlaw, but after witnessing several of my issues with the 970 he has decided to stick with rotel. Again I like the capabilties but it is becoming more of a pain than a pleasure. If there is anything else I could provide, just ask as I am not to sure what all to include to fix or identify the problem. Thank you for your time.