I'm actually quite concerned about Outlaw's quality and support. I'm on my second unit, and still experiencing the no audio problem.

So, I've given up. I'll enjoy the sound quality and suffer with the bugs.
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Onkyo PR-SC886 (Retired Outlaw 970)
Outlaw 7100
Outlaw 200 Monoblock x2
M&K 851 for L/C/R
Axiom QS8 for SL/SR/1SB
SVS Pb12-ISD/2 (x2)
Sony VPL-HW15 (Retired Infocus 7205)
Sony PS3 / Pioneer DV-533