Outlaw has received very few reports of any issues with the 970. I am working with them to try and replicate this. They are going to take a look at my unit to try and find the potential problem. It may just be a weird combination of things. If anyone else has this happen, please pay attention to exactly what you were doing when it happened and exactly how you corrected it. Then give them a call and give them the details. I am sure they would appreciate it.

Excellent advise, InPhase.

I have also experienced the "no audio" problem but in a slightly different form. I have not had a problem with reaquiring audio after a DVD pause or stop & the 970 works fine once powered up. My 970 has the original software, I have not seen the "white flashes" so I didn't figure I needed the update. I've had the 970 since the first week of December and it gets used about 3-4 days out of the week.

I only get the "no audio" problem under the following conditions:

* Occurs only when coming out of standby
* Occurs only on device (DVD) using digital connection
* Does not occur if 970 comes out of standby on a analog input
* Does not occur if put in standby & brought back up within a few minutes (needs to sit in standby for ? amount of time)
* When problem occurs selecting another input & reselecting DVD brings audio back consistently (haven't had to cycle power)
* Auto-polling currently set to OFF
* DVD connected via coaxial (haven't tried optical but it shouldn't make a difference)

I have contacted Outlaw support and will be implementing their suggestions to trace this. I'll report back once I figure anything out. Anyone experiencing this problem should contact Outlaw support directly so they can determine if it's due to individual setups or a quirk in the 970. Other than this minor issue I'm thoroughly enjoying my 970 and would readily recommend it to anyone on the fence about purchasing one.

I have the same "no audio" problem on my old 950. I was gonna "uppgrade" to the 970 but not if I have to deal with the same isuues again.

You have the problem with the 950? That's not one I remember encountering or hearing about. What sources exhibit it?

The "no audio" problem only appears once in a while for me, and all I have to do is switch to CD, and then back to the correc source, to get audio again.


Overall, I am very pleased with the 970, and the DVI switching is fantastic (which is why I got the 970).

Yes, it affects both the Video 2[ used for my Replay TV, and the DVD and CD inputs as well.This happens only when I change inputs on the unit with the L-R switch above the colume controll.There is also a faint pulsating noise that can be heard during playback of any video source I have[ both digital connection], but not always. It's wierd, this started the last 6 months, and there hasn't been any change on the rest of the system. The no audio problem had been there the last 2 years or more I just ignored it, it was easy to "fix" it.

Has there been any movement on this issue? I wrote to Outlaw about what I was experiencing, but they seem unable to to pinpoint/exactly reproduce the anomoly. I can understand, there appears to be no rhyme or reason when my audio cuts out. However, it only happens when changing sources or sat. stations; it never cuts out in the middle of something.

I just got my 970 last saturday and with my Dish Network HD satillite box with optical input I have not had the "no audio" problem at all. I will say that the component video output is excellent from what I can see. I push the signal 40' to my TV from the 970 and the picture looks as good as when I was only going 3' from HD box source to TV using high-grade cables. Nice.

I'd also like to know if there is any update with this as I do experience the no audio problem.

:-(