Glad to help, openhelix - and I hope you are feeling better and enjoying your 970/7125 very soon.

If it makes you feel better about your purchase, even knowing that I'm having a problem with my 1070, the sound quality is much more than enough to overcome the annoyance.

I have experienced the same digital audio drop out as many who have posted here but I trust that the outlaws will get us a firmware upgrade and be able to fix this problem for us. Other than the before mentioned problem I have been loving my 970/7125 combo which has been a huge upgrade from any of the receivers that I had used previously. My only other concern has been rather or not I should sell the 7125 and give the 7500 a try but I will wait till some more people who have traded thier 7125 for 7500 have posted thier impressions to see if it will be worth the couple hundred I'll lose if I sell the 7125.

Firmware upgrade looks like it posted today! Woohoo!

The firmware upgrade did the trick for me. My 970 is picking up the digital signal coming out of standby every time I try it now. Another example of outstanding Outlaw customer service!

Alright...I gave it my best to be patient, but...
My 970 now more regularly refuses to obey the remote control. Sometimes, it does not even respond to the front panel controls! I had always hoped that this had been due to lack to exposure to this unit, but the experience has left me rather disillusioned. I truly believe that this is not normal operation for any piece of gear I know of. I really appreciate its DVI switching, heaphone output,generous digital inputs and sound, etc, but the truth of the matter is that my HT sessions are now a matter of "is it gonna work today?". Guys, I use nice cables,a Monster Cable power conditioner and well chosen associated components.My question is this...Is my unit defective or a can any patch address these issues?

I'd recommend contacting Outlaw - what you describe sounds unrelated to any firmware updates.

Once in a while, my unit seems to not respond to the remote or I'll press -volume and the volume will actually increase. I just attribute that to the crappy remote it comes with. Most of the time it's ok and I haven't experienced the other problems you mentioned.

I have also had issues with the 970 not responding to the remote. I am using a universal remote, and a Niles IR repeater plugged into the back of the 970, so I can't say for sure that the problem is the 970. However, everything else works fine with the remote and Niles repeater.

I have no doubt that the minor glitches will be worked out, and I am still quite happy with my purchase.

I'd be happy with my purchase if I could upgrade the software. Had the no-audio problem again this weekend, twice.

I don't have a PC at home just yet so I can't upgrade anything, nada! Don't know when I'll have a PC at home but makes me wonder how this no-audio problem could slip though software testing. Doesn't seem like a corner case or strange setup to me and I'm a software engineer...

Maybe I can borrow somebody's laptop...

jay