Don, my problem was solved by sending the unit back and receiving a new one already updated, for
after receiving a new flash memory chip and replacing it, I was stil unable to update the firmware.
I postied under "latest beta firmware" topic the entire "story".
I was laways using the RS-232 port, not the USB one. To this day I don't know what the problem really was. Outlaw received my unit while in the HE show, thus I didn't ask them what they found, for I know they were pressed for time during the show.