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#68352 - 07/09/08 03:10 PM Re: DISAPPOINTED OUTLAW 990 CUSTOMER
RedSIinPA Offline
Gunslinger

Registered: 12/28/06
Posts: 278
Loc: Outside Phila.
I had a few problems with my 1070 and I must say that calling Outlaw is the single best way to get ahold of people - (this is also true in just about every other aspect of my life, especially work.) I understand the frustration though. My 1070 still has certain issues that I can't explain but I don't want to pay the shipping to get it back to Mass. to get it addressed, when my gut feeling is it MIGHT get addressed or lessen the occurences of problems, but I suspect there are some bugs that will continue to pop up here and there. I've taken to enjoying it's performance when it is performing, which is the bulk (99.9%) of the time. I still love Outlaw, will probably go for the 1070's successor whenever it arrives.
_________________________
Model 1070
Toshiba HD-A35 & Pioneer BDP-51
Tivo Series 3
Elite 50" / Aquos 32"
Squeezebox Radio

Stereo Setup:
NAD C326BEE (50Wx2)
Elite DV-47Ai Universal SACD/DVD-A
Citypulse DA7.2x II + TXCO DAC
B&W 685s
JL Fathom F112
Denon AH-D2000 Headphones


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#68353 - 07/10/08 12:28 AM Re: DISAPPOINTED OUTLAW 990 CUSTOMER
rubbersoul Offline
Desperado

Registered: 02/27/06
Posts: 383
Loc: folsom, pa.
Hey tabascocat1994
I to am sorry to hear your problems with your 990. I had purchased the 990/7700 combo two years ago and have since done nothing except enjoy the processor from listenig to music to watching my favorite movie.
More than the technical issues you are having with the 990 I am really surprised at the lack of communcation you were having with Outlaw. I have met personally with Scott and Debbie and P. Tribeman and have found them to be very helpful and without hesitation to solve a problem.
Not to say you could have fallen thru the cracks...but I find it hard to believe Outlaw ignored your call for help.
Most internet companies need to be very supportive in there customer service areas and I believe Outlaw to be at the top of the list.

Again sorry to hear about your disappointment with Outlaw and there product.
_________________________
Outlaw 990/7700
Conrad Johnson Premier140 Tube Amplifier
Conrad Johnson 17LS MKll Pre Amp
B&W 803D2’s HTM3S DS7's
HSU Subwoofer
Mitsubishi 6800 Projector
Da-Lite Screen,
Oppo BDP93
Comcast
PS Audio DSD
Stack Variac
Kill-O-Watt
Nakamichi cables Audio 8 cables
Air-Server
Mac-Mini
ROON

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#68354 - 07/21/08 02:05 PM Re: DISAPPOINTED OUTLAW 990 CUSTOMER
Outlawnut Offline
Gunslinger

Registered: 05/18/08
Posts: 41
Loc: Miami, Florida
Whats wrong with it ? Mine had problems but was replaced and works now.

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