Yes, CP1966,

I read this, myself, several times before going through with the proceedure; you are correct!

John

I just did my upgrade (USB) and it went well once I figured out I had to unzip the files. I didn't see anything in the instructions about that so you have to be a little pc savvy to get through it.

I have downloaded the update into a folder on my laptop. However when I click on the downloaded file that has my units serial number I get an error message regarding winzip. I do not see the .exe file name extension either. I am running Vista. Probably something real basis but what am I missing?

You should right click on the file, and see if there is an option to extract the files. I know that XP includes the ZIP extraction, don't know about Vista.

I just upgraded firmware for 990 but the end result is unlistenable. I don't know what went wrong, everything seemed to be went smoothly. But the sound is horrible. Resetting does not help. I am going to try to reinstall firmware again. Does anybody experienced similar to mine, sounds becoming extremely scratch and static after firmware upgrade?

Oh boy, I just spent last couple hours to 'fix' my upgrade problem with no happy ending. The unit was working fine until this firmware upgrade. It is properly displaying the latest firmware number but the sound is total garbage. Something must be went terribly wrong during the firmware upgrade. I am not sure what is my option other than give Outlaw tech support tomorrow. I hope it can be repaired and I will be out of pre/pro for few weeks, I guess.

Have you tried reloading the firmware?

Yes, I have tried twice now but same result. I am going to call service dept for repair. Maybe they can point me to try different things to try before I sent the unit back.

Is there a method to downgrade to the previous firmware?

If you have the .BIN file for the previous version you can downgrade simply by installing the old firmware.