Thanks you cp1966 and Petey B I did not have the 990 connected to my laptop.

Just to get this straight as of now I just have to shut off the 990 (Master Stwitch)put the OPR/SVC switch in the down position (SVC)
Reconnect or turn on the master power switch follow instructions per USB/RS-232

Question: I am correct that I DO NOT turn the 990 on while doing this procedure.

Thanks for the patience. Certianly you guys have notice I am not to comfortable with computers.
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Outlaw 990/7700
Conrad Johnson Premier140 Tube Amplifier
Conrad Johnson 17LS MKll Pre Amp
B&W 803D2’s HTM3S DS7's
HSU Subwoofer
Mitsubishi 6800 Projector
Da-Lite Screen,
Oppo BDP93
Comcast
PS Audio DSD
Stack Variac
Kill-O-Watt
Nakamichi cables Audio 8 cables
Air-Server
Mac-Mini
ROON