Quote:
Originally posted by rubbersoul:
The upgrade loader is on my screen and I clicked onto the File Open key and from there clicked onto 990 3 24 which now appears on the upgrade loader screen.
I clicked on the UPGRADE button and a bar appears that looks as if it is uploading files. At that point a box appears saying DEVICE RESTART/OK
Am I doing something wrong or am I ready to shut the 990 down and go to the next step?
Double check the instructions. I think I had the same problem my first attempt. I think you are suppose to turn the master power switch on and off again very fast (within one second) and then try iy again.

I am pretty sure this message (Restart device) is discussed in the instructions.


EDIT:

Yup, I found it. About 3/4 down in the instructions;

"IMPORTANT NOTE: In the event that an error occurs during the upgrade, the process will stop and a pop-up box will appear with a “Device (Outlaw) Restart!” message. If this happens check the data connection cable, click on the “OK” button within the pop-up and then turn the Model 990 Off and then On again within one second. Click on the Upgrade button in the software loader and restart the process from Step 7."

This did happen to me. I turned the master power off and then on again very quickley, and then ot worked fine.

Good luck!
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