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#67275 - 01/07/08 06:03 PM Warranty Question
Rafael Offline
Deputy Gunslinger

Registered: 11/16/07
Posts: 3
Loc: NW FL
How exactly do you transfer the warranty on a product from one owner to the next?
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#67276 - 01/07/08 06:11 PM Re: Warranty Question
gonk Offline
Desperado

Registered: 03/21/01
Posts: 14054
Loc: Memphis, TN USA
The warranty follows the serial number, I believe. I'm pretty sure that the new owner just needs to tell Outlaw what the serial number is if warranty work is required. Both times I've sold Outlaw products I've e-mailed them to let them know in case they wanted it for their records, but I don't think it was necessary.
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#67277 - 01/07/08 06:32 PM Re: Warranty Question
Rafael Offline
Deputy Gunslinger

Registered: 11/16/07
Posts: 3
Loc: NW FL
Excellent. Thanks.
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Go PDR!

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#67278 - 01/07/08 08:02 PM Re: Warranty Question
JasonR Offline
Gunslinger

Registered: 10/01/07
Posts: 43
Loc: New York, NY
I purchased a 7500 amp used on Audiogon. The seller must have contacted Outlaw to alert them of the sale, because I received an email from the Outlaw Billing Department with a $0.00 invoice detailing the warranty transfer to my name for the particular product and serial number. It was extremely professional, and gave me the feeling that Outlaw *really* stands behind the product, and cares about ensuring things are done properly.

- Jason

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