I received my 990 this afternoon and the first thing I did after unpacking it was to take in in beside the computer and install the firmware update. My laptop has Vista installed and Outlaw claimed that Vista is not supported, so I used the desktop that runs XP. The upgrade took about 15 minutes using a USB2 connection and the instructions from the website covered the steps exactly (save one minor omission). Tomorrow the amplifier (7500) and subwoofer (LFM1+) are scheduled to arrive, so I'll hook it all up and configure it tomorrow night or Saturday.

Steve

PS. The omission was that the instructions did not say to press the "upgrade" button when it was obvious that it was the next step. Separate message sent to tech support, so the instructions should be amended shortly.