Really?!?! Although they are apparently not, I expect them to ship with the latest firmware. It's been, what, a year since 3.11 was released? Although many of us are heavily involved in this hobby, and are aware of firmware releases by reading this and other forums, not all are.

Also, it can be a bit of a pain to do the download process, as many users have commented. This adds more problems for the user of a new piece of equipment. palmer, if you have trouble with the USB download, I'd suggest switching PCs if you are able.

Anyway, I'd encourage Outlaw to start shipping new 990s (and other applicable products) with the latest firmware. This will give the new user the best result for their new investement, and a solid feeling for the product and company.