Quote:
Originally posted by mxbum:
Thank you for sharing your experience - it is appreciated. Given what you've seen in the past, is this type of response to an issue typical of Outlaw?
Outlaw's track record suggests that they certainly don't like leaving flaws in products. The turn-around time for fixes varies. When the 950 had problems with hiss in the analog section, it took them around six months to finally resolve - that included a three-month period when they pulled it off the market and developed one hardware revision (the "red dot") before resuming shipments and a subsequent further revision to the hardware (the "blue dot") a few months later. When there was a bug identified with the LFE channel of DTS-ES tracks on the 950, they had a fix in place in no more than a couple weeks. A problem with the 1070's component video switching took maybe a week or two to resolve. In a few cases, of course, software bugs have taken longer to get resolved (such as this bass management concern and the 1070/970's problematic "no audio" bug).
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gonk
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