Just a thought, but perhaps instead of just shutting it down, also pull the plug if you have not.
If it had to go back my guess is that the outlaws would not want you to be without and would likely insure that you have something in place first.
Call tomorrow and speak with Steve or Scott. Let us know (a) what the problem turned out to be...hence also the solution and (b) what outlaws did about your situation.
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Living Room:
5.1 Surround and 4channel inline room
990/7700/6-KEF-107s/LFM1 x 2/ SMS Awaiting Trinnov
Millenium dts decoder;Digital Director
Players: Tascam CD01U/SonyCX455 x 3/DV955/BDP83
Old Sony 60" SXRD TV
Zone 2 (also liv-Room: listening to music while Mrs watches TV): Crown SL2 preamp/D40 Amp/Stax Headphones
My "Man-cave":
4 channel-only inline room. No TV (thank heaven)!!!
990/755/4-KEF 107s
Tascam CD01U/dts decoder/digital director
Alesis 16x4x2 mixer
Recorders Alesis HD24/ML9600/Crown CX844s/SonyDAT/Tascam DA38
Ham Radio Shack (KB1STH) ICOM/Yaesu/Drakes x 3