I know something was different when the lip synch delay numbers were displayed on the screen!

Press "Select" (center of the navigation buttons) and "Input" on the front panel while the unit is in standby. The firmware version will be displayed on the front panel. The new version shows up as "3.10 04".

Thanks for the replies.

Gonk, Yes indeed, I pressed the select and input buttons on the front panel and I still have the old version installed-3.07.04.

Hmmm!-Obviously I will have to try the install once again-not sure where I went wrong. All the steps seemed to work out exactly like they were explained in the instructions.

Any tricks or pointers to this?

Thanks in advance

Yep, no new firmware there. Are you using RS-232 or USB?

Did you follow the step below after you sent the firmware to the 990?

18. Reset the unit by pressing the front panel “Enter” (center of circular key pad) and “Menu” buttons simultaneously and holding them unit SYSTEM RESET appears in the front panel display. Release the buttons when the message appears and note that the Model 990 will turn off and return to the standby mode after a few seconds.

I forgot to do this step and the device came up with the old firmware. When I reread the instructions, I realized that I missed this part...

Yes! You must read the directions very closely. I missed one step and messed the whole thing up! was up to 2am in the morning figuring it out. If I would have paid attention, it would have gone smoothly!

Does everyone who updated the firmware get "3.10 04" as gonk reported above? I got 3.10 03.

Thanks for all your help fellow Outlaws!

Gonk, I finally got the new firmware installed via USB cable. Took a couple of tries and a bit of fiddling, got error codes, rebooted 990 then finally the loader program was recognized and the new firmware installed.

Cappra, Andrew. S, your right, you do have to follow the instructions very carefully, I actually missed a step the first go around as well and thats what caused the problem. Then when I retried, the part where you plug the USB cable in and the install window is supposed to pop up, it wouldn't. I tried several methods to get my laptop to recognize the new hardware (990) but to no avail.

I talked with Steve at Outlaw helpdesk and we thought the easiest way was to redownload the program on a fresh computer and try again ...very carefully. Seems you get one crack at it (probably is another way but my CPU skills are limited)- I ended up redownloading the firmware on my wife's laptop. Again after a couple of tries, voila - new firmware installed successfully.

Now to spend some time and see exactly what the new feature set includes and if there is a change in the way PL IIX Music sounds as I believe was previously reported on this thread .

Have a great weekend

GreenGrass

I had the same version # as Gonk. You may just have to try again. The problem I had was separating the loader from the actual upgrade. The folder and content was there but when I tried to open it, it would not create a new folder with the loader in it.
Fortunately our computer tech was coming to the house to work on the network and he was able to find the information. I took him about 5 minutes and going through about 12 different windows to get to all of the icons in one window. I am sure this was not the way it was suppose to work. I am not that knowledgeable about computers and would never have found it on my own.
At the end when you hold down the select and menu button the 990 the display would go dark but not come back with the message. The down load did take so I decided not to worry about it.

After I finally got the firmware updated I tried this morning to verify the version number per Gonk's post above. All I ended up doing was reseting the system so I had to go back in and adjust/calibrate again. No big deal, just curious what I am doing wrong. I have noticed a couple of minor issues:

I renamed the audio "AUX" input to "SAT". However the third letter defaults to lower case. Is there some way to toggle from upper to lower case on the system? Also in order to check the BM on an analog input I cycled my cd player from coax to analog while playing. When it switches to analog the first time there is no bass coming out of the subwoofer. If I cycle the input switch to a couple of different inputs and then go back to analog I then get bass output from the supwoofer. Very odd. No big deal as it appears my system is handling the BM in analog and digital the same way (small speakers set all the way around and sub set to yes)