#59984 - 06/13/06 07:39 AM
Re: 990 Firmware Upgrade
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Gunslinger
Registered: 12/05/05
Posts: 240
Loc: The Northcoast
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Originally posted by Lonster: I have been following this thread since it started (as well as the other threads). I would like to do the upgrade, but there are more mis-installs than there are first time successes (or second or third). I can live with my 990 the way it is, but why? Why can't we get a reliable firmware upgrade? Scott? Are you guys looking into why there are soo many attempted/failures with this? I had planed on doing my upgrade in the next 2 weeks, as I will be rearranging my entire system, but am just so leery about having the same problems that others are having. If it goes wrong, my entire system, audio and video, will be worthless and unusable until it could be fixed. Everything relies on the 990 to work right. I don't want to have to deal with that scenario.
Lonster I'm totally with you on this. I had said in earlier posts before the upgrade came out that I would wait as my experience with many upgrades in different products taught me to be cautious and patient. Plus there never was an indication you could revert to the old firmware if you weren't pleased witht he upgrade. I am very pleased with the performance of my 990 with the old firmware but would like to try the new one particularly because of reports of improvement in sonic performance. I still can't bring myself to try it though due to the problems a number of people have indicated. I am also a bit disappointed by what seems to be a lack of response from the Outlaw gang in speaking to the problems people have encountered. C'mon guys you produce great products and we all have sung the praises of your customer service don't let us down now. And I'm willing to listen if someone can convince me to try the upgrade.
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Outlaw 990/7700 SVS 20-39 PC + SVS MTS-01 towers, MCS-01 center, MBS-01 surrounds Behringer A500 Samsung PN58A650, DirecTV HR-20 700 Sony CDP-545, Phillips CDR 765 Oppo BDP-93, Panasonic DMR E515 Technics SL-DL5 Squeezebox 3 Remote Harmony One
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#59985 - 06/13/06 08:06 AM
Re: 990 Firmware Upgrade
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Desperado
Registered: 03/21/01
Posts: 14054
Loc: Memphis, TN USA
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I think cappra summed it up well. I would imagine that the people that updated their firmware without any problems would not be posting thier success, only the people that had problems. There have been several cases where people had an excessively difficult time getting the firmware installed, and I've told Outlaw directly that I'd be strongly in favor of them trying to work with Etronics on a better firmware loader (the one being used by the 990 is the same one used by Sherwood), but there have been a lot of 990's shipped out and a great many of those have been updated painlessly.
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#59986 - 06/13/06 08:44 AM
Re: 990 Firmware Upgrade
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Gunslinger
Registered: 06/09/04
Posts: 99
Loc: Boston. MA
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I did my upgrade (via USB) with some confidence that it would go okay, but also knowing that the Outlaws would be there if things went down the tubes. Luckily my upgrade went fine, and IMHO the improvements to bass management alone outweigh any risks involved.
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#59987 - 06/13/06 11:03 AM
Re: 990 Firmware Upgrade
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Gunslinger
Registered: 03/21/06
Posts: 255
Loc: Spokane, WA
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lets just hope that this was only the first of the upgrades... and that more will be released in the future.
I think with minor improvements in another upgrade... the 990 would be killer. The one everyone seems to agree on is the display dimmer on the face of the 990. With that and clearning up the problem that some of us are having with being able to use the auto calibrate... and i'd be very happy.
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Outlaw Audio 990 pre amp Adire Audio sub (SVS 12.2 driver) CAL Alpha tube DAC Parasound P/HP-850 2 CH pre Pioneer PL-530 TT Polk Audio SDA 2B NAD 2600A amp Danger Boy here
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#59989 - 06/13/06 07:23 PM
Re: 990 Firmware Upgrade
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Gunslinger
Registered: 02/22/03
Posts: 122
Loc: Denver, CO USA
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If I read Scott's post correctly, you should only have to install the new one. He indicates that it is otherwise identical to the last release.
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Integra DRX 3.1, Outlaw 5000 Fronts - Golden Ear Triton 2, Center - Martin Logan Motion 8, Surround L/R - Energy Audissey A5+2, Sony XBR65X850E Oppo BDP-83, Sony UBP-X800 Roku Streaming Stick + Music Hall mm5.1 table, Ortofon 2M Blue Cartridge, Cambridge Audio 640P Phono Preamp, Pro-Ject Speed Box Belkin Pure AV Power Conditioner Audioquest Type 8 speaker cable, Monoprice speaker Cable Mostly Monoprice interconnects
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#59991 - 06/14/06 03:37 PM
Re: 990 Firmware Upgrade
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Gunslinger
Registered: 06/14/06
Posts: 32
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I did the upgrade with the USB cable. You have to read the instructions carefully. I took my time to make sure I didn't miss a step. The instructions aren't completely accurate in all cases but it should be easy to work through the small vagaries. My laptop is a very current XP Professional setup.
I agree with the earlier comments that loader should be easier to use and be more reliable. I also think it should be fairly simple to read the old config and restore it afterwards. Being able to store more than one firmware image would be a plus also.
C'mon Mzpro5 let'er rip.
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#59992 - 06/14/06 05:24 PM
Re: 990 Firmware Upgrade
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Gunslinger
Registered: 08/05/04
Posts: 86
Loc: Lansing, KS
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Upgrade the latest firmware last night using USB cable (to fix the sub-trim level bug). One "device restart" but successful second time attempt, I just used main power switch backpanel on/off during the process without actually unplugging the power cord. Since I didn't deleted the first firmware file, I have two version of firmware files in my laptop. BTW, this firmware upgrade did fix the sub-trim level bug for me. Even if there is some potential firmware upgrade problems, I will continue to upgrade the firmware as they become available.
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#59993 - 06/14/06 05:38 PM
Re: 990 Firmware Upgrade
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Desperado
Registered: 03/21/01
Posts: 14054
Loc: Memphis, TN USA
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I installed it last night, as well - and updated the firmware update portion of my 990 review today. It went smoothly, and I also verified that the sub trim bug was no longer present.
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