Finally! Just thought I'd share this with y'all. Probably wont get it hooked and and tested out until some time tomorrow, but when I get everything going I'll let you know how the 990 brother performs. I know some are interested to hear how well the SNAP EQ works, so we'll see. And, I have the Outlaw 755 we'll see how these two work together as well.

Oh yeah, have to tell you, this is some really beautiful equipment.

Well I guess I was rejoicing too soon. After pulling out the entertainment center, removing my 950 and reconnecting everything (you guys know how this goes and how long it takes, My P-965 doesn't work. I'm waiting for the folks at SW to show up for work so I can give them a call. Front panel buttons do not respond and it does not respond to the remote.

Seems like it's locked up, even the standby button doesn't work. I can turn it off and on and that's it.

Sheesh, guess I should have went with the 990, I'm not a happy camper right now. This is the first DOA component I've ever had and I've been into this hobby over 30 years.

Just curious if any of you guys might know a way to reset this unit? Should be the same as the 990 I'm thinking.

Anyhow, if I don't get it up it's going back and I will get somehing else.

The only thing that I can think of to check is the "OPR/SVC" switch on the rear panel - if it is in the "SVC" position (necessary for firmware updates) the unit might behave as you are describing, but I would certainly not expect a unit to ship from the factory set that way.

Sounds like a sign to me Order that 990...

Thanks Gonk, I did check that. I called SN this morning and spoke with Eugene in technical assistance. He walked me through the reset process. We tried this several times, including moving the opr/svc up and down several times. The unit just wont respond.

He offered to overnight me a new unit, but I declined. He was very nice and went out of his way to make me happy, but I just didn't have a good feeling about the 965 after this, so I just requested a refund.

I was thinking hard about the 990, but I went ahead and had my dealer order me an Arcam AVP-700. It should be in by Friday or Saturday.

My wife is not going to be a happy camper when she learns I spent double the money we had originally allocated for the 965, but as the saying goes, it's easier to ask for forgivness than to get permission. I'll go buy her some new curtains or something this weekend.

Anyhow, I just hope it's worth it. Reading the various forums it's getting nothing but glowing reveiews so we'll see. Everyone raves about how musical it is and this is very inportant to me.

But, I really wanted to see how that SNAP EQ worked, bummer.

BTW, the Sherwood looks awesome. Pictures don't do it justice. And, the remote was also too cool. Wonder why Outlaw doesn't include this one. I think it would be worth the extra cost.

Sorry to hear about your mishap, Jack - do let us know how the Arcam works out.

The 965 uses a Home Theater Master MX-500 remote, which is a great remote that would probably add $75 or more to the 990's price. I was one of many people who voted for the MX-500 as the standard remote for the Model 950's successor, but apparently economics prevented it. Since a number of different good universal remotes have gained widespread acceptance in the market (including the MX-500), it made a certain sense to let consumers decide which brand and model of "super-remote" they want to invest their money in rather than raise the price and lock folks into getting an MX-500. I still would have liked having another MX-500 around the house, of course...

Let us know how you like the arcam. I'm receiving the 990 tomorrow to go with my 7125 amp so I'm going the the fedex site every hour to track the package lol

LOL! There's a Fed-Ex tracking window up as I type this. The 990 arrived today...a 7500 is making its way from CA...

Kahuna, you're killing me over here! I'm sitting here ready with the 7125 amp and no receiver/prepro. Watching tv thru 2 little speakers sucks already after 10 minutes lol I'll get my revenge though as I'll post a review on here tomorrow to wet your appetite and make your wait that much longer

Thanks. This makes sense. After all many people are on a tight budget and try to get all they most they can for their hard earned dollar, me included.