Few products have actually ended up working the way I want them to and I have been stuck with them. At present the 990 issues do not effect me directly as they are not present in the way I have the unit set up. Also, with Outlaw I truly believe they will get the issues resolved; it is just a matter of time.
I have had two Toshiba DVD players in the past (bought at the same time) that would not play discs and Toshiba would not help me with them right outside of the year warranty. There were known firmare fixes for the issues and I was left cold. Moral of the story, I will never buy Toshiba again.
Outlaw hasn't said "no we won't help you". I feel they will come through. The issue must be more difficult than was orginally thought. I think the 990 is an excellent value and and am happy to wait in luei of what I would have spent purchasing a much pricier competitor's unit, some with problems of their own.