I am having a problem that happens about 50% of the time.I am running my DVD player to DVI 2 input with a DVI cable and I am running my HD box to DVI input 1 with a HDMI to DVI cable.
When I switch to HD somtimes I will get sound but just snow on the display.I have found two ways to get the picture back when this happens which are either remove the HDMI cable from the back of the HD box and then attach it again or just turn the 990 on and off.It's not a huge problem just more of an inconvience as that my amps are on a 30 second delay so when I turn the pre/pro on and off I have to wait for them to restart.

Is this an issue with just my 990 or has others experienced this problem?
I guess I could switch the inputs and see if it happens on both of them,but are there any other suggestions?

Thanks..

What kind of cable box, and what is your cable operator (Time Warner? Comcast? Charter, Adelphia, ???). The answer may have to do with the the way the software in the cable box works when it is not connected directly to a "sink device" (fancy lingo for the last device in a chain). Do you have any other HDMI or DVI product connected and are there any problems there?

It is a Directv HD reciever H10 and the 5910 is connected to the other dvi input.I am not experiencing any problem with the DVD player.

It sounds like the satellite box is having trouble with HDCP handshake. I was going to ask if it continued if you cycled the HD box of and back on, but the Directv box probably doesn't have a power button.

Curious problem, and one that I haven't heard about. I'm not using my cable box's DVI output because it is so fussy about HDCP handshakes that it gave brief error messages even when connected directly to the TV (and because the component output looks just as good as DVI), but I tried it with DVI switching briefly back when I got the 990 and it didn't have any more trouble than it did with a direct connection.

I get a similar issue with my Cablevision HD box. When connected directly to my new LCD, it works. If I insert the 990 in the chain, it fails and refuses to output video on the DVI port claiming my display is not HDCP compliant (which is false). So I'm temporarily forced to abandon the DVI switching of my 990 and go to component wiring.

I wonder what is involved to get the 990 to properly deal with being transparent from an HDCP standpoint?

Cheers,

the problem dosent correct it self when turning the HD box on and off.also, this problem never happened when the HD box was connected strait to the TV.

Relentless, have you tried turning the TV off and back on? I'm curious to see it power-cycling devices other than the 990 makes a difference.

Ritz, I was under the impression that the 990's switching was designed to be an HDCP-compliant switcher. For most users, it seems to "play nice" with HDCP. I wonder if your cable box's HDCP support is a bit off; I know mine is to at least a degree, and when I was researching HD boxes back in early 2004 it seemed that cable boxes often had a hard time doing HDCP exactly right.

yes I have tried the TV on and off I also tried switching the inputs back and forth on the 990 from dvd to HD a few times to see if it would come back without having to turn the unit on and off but nothing.it is strange that it dosent follow a pattern that i can tell it is just sometimes it works and sometimes not.

It seems as though your DirecTV box is having a problem similar to what others are reporting (elsewhere and with other devices) when using the SA 8300 cable boxes. The problem isn't the reciever or processor -- no matter whose it is -- but rather with the fact that the source device does not play well when it is not connected directly to a sink (your display).

There are reports that the SA box has a software upgrade that fixes this, but the DirecTV box may not. I'm not familiar with the model numbers other than for the 10250, which is the DirecTV/TiVo unit. Is your's one of the original Hughes models or the newer MPEG-4 box from DirecTV? You might want to call customer service at DirecTV and see if they have any suggestions.

I recently purchased a 990 (haven't set it up yet-waiting on 7125). I also have a H10 Directv receiver in my current setup. With this setup, I just connect directly from monitor to Directv receiver....Just wondering if most people connect their display with components/DVI from cable/directv receiver to 990 than back out to display... or directly to display. I also tried DVI(display) to Sat receiver (HDMI)- and didn't notice any difference with my display (RPTV); so i went back to component cabling. I was thinking about purchasing another DVI cable and using the 990 switching for TV display ...maybe I'll just stick with component cabling if their may be a problem with the H10/990 HDMI/DVI.

my HD box is about a year and a half old and directly from directv with no other brand name on it.i am using an analog tivo and a seperate HD box.i am planning on just going with a new HD tivo now that the format is changing.hopefully the new box will not have the same problem.

i will call directv to see what they say about a fix for the box i currently have, but i havent had much luck when i call them with technical problems that arent very common to them.

AARRRRRRRG .... well i just got off of the phone with directv and as i expected due to prior experiance with there tec department is that if resetting the unit dosent fix it then it is not there equiptments fault and they are unable to help.to top it off the new version of tivo will not offer local hd channels in my area for another 6 months so i have to wait on that.
they keep telling me i am recognised as one of there greatest customers(probably due to the amount of money i spend each month) but alot of good that does me.

My Sony 60" LCD projection TV has two HDMI inputs, therefore I do not use the video swithching in my 990. Directv H10 sat receiver is HDMI to HDMI and Oppo is DVI to HDMI cable. My only complaint with the H10 is that the Guide get hosed sometimes and a reset is necessary to fix the problem. I have compared HDMI to Component cabling and found to my and my families eyes that HDMI is far superior to component.

I have come across the guide problem a few times myself.it will stop replenishing itself then after a few weeks it sais somthing like "to be announced" on all of the lines.the first two times all it needed was a reset but the last time it happened was because the H10 had locked and when i reset it the zip code reset also.tech did manage to figure that one out for me...so i will give them that.since there is no problem with the Denon and others have come across this problem with cable boxes i am going to assume because i have only one DVI input on my tv and i am going to wait out the format change to purchase a new television i am going to have to keep the 990 in the mix for now and just have to deal with the inconvience for the time being if i want to continue to use the DVI outputs.

thanks all for the input and i appreciate any other suggestions.

I just purchased a DirecTV HR10-250 HD PVR and have it going into my 990 DVI 2 input using an HDMI-DVI cable, and an Oppo Digital OPDV971H DVD player plugged into the DVI 1 input of my 990. The DVI output from the 990 goes to a Sony VPL-HS20 front projector. I have no issues sending an HD signal, actually 720p, from either of these devices through the 990. I can switch between them, or back and forth into standard def with no video problems. It all just seems to be working properly.

The only issue that I have using the video switching in the 990 is when there is a signal coming in from a source on either an S-Video or composite cable. When the 990 upconverts this to output it through the component video, the colors get washed out. I have tried three different input devices, multiple cable variations, and even two different display devices, a 36" Sony CRT SD and the Sony HD projector. The picture always ends up washed out. I don't think that there is an issue with a component input signal having its color washed out when the signal leaves the 990. But since I purchased the DTV HR10-250, the only composite in is from a very seldom used VCR, so it is less of an issue.

Jeff