HEhe , I was afraid of this.
1. Please understand I am not attacking Anyone.
2. I am trying to give as much information as possible in order to fix this ASAP.
3. I understand it is holiday weekend, But for us canucks it is not. I am not expecting this to be solved over the weekend, I am just trying to get a solutions/fix from all the other users on the forums. at least inform them.
4. It is not an issue to have speakers setting to small, Nor the reason Why somone would want these settings.
5. This has to do with the fact that the setting are not work as intended. It is my way of trying to work out any/all kinks to make sure a product is doing what it is suppose to be doing.
6. I really hope it is just my unit. and not a bad batch. Please also note that when i opened up my unit The manual bag was already opend and retaped. And the tape on it was also discoloured the same as tape that is getting old and was on it for some time. Also the Plastic covering on the front display was already peeled half off on the right hand side and reapplied crooked with bubbles and all, First impression it did not look like a new unit, looked like a returned unit that was repackaged... But this topic is not about this..
7. I really want the methology of all the tests with setup and references. Because If i find out that my unit is actually bad, I would like to make sure that the unit I get is working as it should before i get it. Because of the fear below.
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8. Here is my fear.
I find that My unit is DOA. So be it. I have to send my unit back and get another unit. Outlaw reships out a new unit VIA ups.
As the new unit arrive I am redinged 7% GST, and $80 brokerage fees. This is a problem.
I understand that Outlaw has no control on canadian brokerage and Taxes. This is why I happily paid the brokerage and GST when the unit came across the border the first time. I knew I had to pay this and I took it into consideration with the purchase.
I also understand that If i ever have to send the unit in for warranty that I would have to be dinged the brokerage fees every time it comes across the border.
The problem/fear that is have is regarding DOA items, I do not find it fair that i have to repay brokerage fees for something that was not deliverd in working order to begin with. If the unit was working as intended I have no problem paying the inital brokerage, But i do have a problem with 'repaying brokerage' for a DOA replacement, as I believe The shipping comapny should be responsible to ensure a full working unit to being with. AKA I pay '1 price' '1 brokerage fee' '1 tax' to get a working unit.
I had The same problem with my SVS ultra2, as it was DOA with a Xover switch that was broken. And SVS covered all shipping + brokerage for a new control unit + covered all the shipping back of the defective part. As they understood that it was DOA.
This is why i desperatly want to resolve this without reshipping the unit, as i do not know what issues i will have with outlaw regarding the re-brokerage fees.
BTW I hate canadian brokerage... and so does many other companies shipping to the canada.
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To scott
thks for testing it, but I want to see your test methology so i can try testing your way to see if i can get the samde results as from your tests. Are you using RTA/Scopes?
As after rereading The post from pboulang, I do not understand the differences.
Please explain what was resolved with this. As his setting/finding also correspond with mine.
What was his resolve? Please tell us so i can try it too?
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To Doug917
I Wish i was on crack, and the unit was actually working.
a. When set to small, everything works as intended. But this is not about the small settings.
b. I am aware of the cancellation/room acoustics issues, And my room is dampend and tuned. Theire are also many research about Multiple subwoofer creating a more linear sound across the entire room without all the big peaks and dips of a single subwoofer.
c. I have a Very picky ear, been tuning it for years. I would prefer the sub only handle 30HZ or less,
d. As for the '990 doing something it can and shouldn't' The outlaw Can do it, (As the test above from scott unit it can), and please dont debate the shouldn't part. I like what i like, and I can easiy balance it out with my setting to.
The point of reference imho is to have flatline for all frequencies for all volume levels. How this is acheive it should not matter. I know rooms /speakers are all different and react differently, That is the fun part, to find somethign that works, and makes me happy. If i can get a flatline 20-20 phased properly, And have the fronts to Full frequency, then I will do it. Subs are nice but they should be only used for SUB harmonics 40Hz or less (30 prefer with my speakers) IMHO.
The best thing about the 990 is it offers Both solutions. That Why i bought it. Alas my unit is not behaving like it should. And I hope to get it working as it should.