Hi All,

I got my pre-ordered 990 back in early June &
I've been using it for the past 2 months. I've
had a couple of minor issues but I haven't really
delved deeply into them. Right now I have a
concern with the front RCA A/V jacks (Video 5)
& I was wondering if anyone else has had the
same problem.

Last month I borrowed somebody's Xbox & I plugged
it into the front A/V jacks. I get video but I
don't get any sound. It works fine if I use
Video 4's rca jacks in the back of the unit. I
used the 990's onscreen menu to configure it &
choose composite video & audio, but I still get
no sound from it.

Is there something I have to do to get the front
jacks to work or is this a defect in the unit &
I need to get it sent in for repairs?

Thanks,
Twitchy_One

If the xbox was set for digital sound, do you need to set the xbox to analog sound or anything? Just thinking out loud. I am on the road so I can't check for you but I originally hooked my xbox up through the front so I could change the video output to component, but I don't remember if it had sound or not.

I think the front video input defaults to analog audio. Since the video4 input worked with the analog audio output of the Xbox, the console is apparently set up to work appropriately with analog audio. I'd probably make sure that I had the video5 input set to analog audio and composite video, then try it again. If that doesn't work, I'd probably also try the input with a different source (spare VCR or maybe a portable disc or MP3 player) to see if I can get it to work with one of those sources.

I haven't tried any other sources on video 5 yet.
I'll try a second source (spare VCR) on Video 5
this weekend & see how it goes. I'll report back
what I find from it.

Ok. I plugged a cheap DVD player into the front
video 5 inputs. It shows video but no sound. The
video is set to composite & the sound is set to
analog which also works fine from the DVD jacks
in the back of the unit.

I tried a spare VCR but it was unable to show
a picture clearly. My guess on the picture is
that since I was using Component jacks it was
having some problems with translation. This
problem doesn't occur on my main VCR that is
connected to Video 3.

So it appears to be a defect in the front panel
video 5 audio inputs. My Xbox or the extra DVD
player only has but analog jacks. Guess it's
time to call Tech Support & see about sending
it back in for repair or replacement. Darnit.

Twitchy_one

That's too bad, twitchy, but hang in there - Outlaw will get you squared away shortly.

Just an update for everyone. I got this resolved
working with Tech Support. I cracked open the
case & found the Video 5 RCA jacks not plugged
to the audio board in back. It was simply plug n'
play to put them back in. After that, the Video
5 RCA sound worked as expected. I did a quick
test of all my other sources & everything is
working as well. I took a few photos of the
guts. Perhaps I'll post them later.

Thanks

Cool! Glad to hear it was an easy "fix".