I think Pythagore has been very level-headed and up-front in this thread. He didn't care for the 990. Outlaw stood behind their return policy and he returned it. The only downside is related to his geographical location and that added a bit to the cost of his 990

I'd agree if Pythagore voiced his satisfaction with the whole experience: that is, he tried it, didn't like it, returned it, and got his money back. The choice to deal with cross-border hassles was entirely his.

I suspect his being in Canada added more than just a bit (e.g. shipping charges, and currency exchange spread and movement) to the costs. I'm not sure if it is possible to get the taxes and duties paid on imported goods easily refunded if the goods are subsequently returned in short order because they were unsatisfactory. In any case, he won't get the customs brokerage fee refunded. But, he should have known of these risks when dealing cross-border.