Flamebait? That's not my type. Why would I spent my time and money ordering something just to flame it. I won't waste my time (Actually, I don't have much of it anyway) with you. Please, spare me of your non-sense.

I had a call from Tech support this morning, but unfortunately, I was at work and was in the middle of a conference call. I just got home and try to call technical support but I got the voice mail. I work from 8AM to 7-8PM, my only chance to get in touch with technical support will be next Friday since July 1st is holiday here in Canada.

I'm not sure what you guys mean by something wrong with my setup; I just pulled the pre-out/sub cables from my HK525 and connected them to my 990. All my cables are properly labeled.

I actually, wrote down the same calibration parameters generated by the 990 auto-setup, I disconnected the 990 and put back the HK525, and calibrated the HK with those parameters. Again the volume level on the HK at -30dB was already loud enough while I needed to set the level on the Outlaw at -19dB to get the same output.

The bass level is so low on the 990 with the tone->bass set to +6dB. I have a computer connected digitally to the 990. I played my mp3 files (ripped at Variable bit rate with Winamp pro 224Kbps - 320Kbps). Winamp is configured with the following plugins (Output->Asio->sample rate =48KHz + Input->Mad 24bit).

Thanks Guy for your help, but you can understand why I'm so frustrated, I was waiting for this unit very badly. Actually, when I bought my Aragon amps 2 weeks ago, I was also offered an excellent deal on the Aragon Stage One pre/pro but turned it down in favor of the 990.