Hello Adrian, In all honesty, if I were you I would wait to audition the 990 before making a purchase decision. I was feeling the same way that you are concerning the lack of communication and information coming from the Outlaws. Not because I waited a long time to get the invite to order, because I didn't have to wait long, but because of the not knowing, and not being informed of my status etc... It is frustrating, and I find it perplexing as to why the Outlaws are handling things in the manner that they are with the ordering and reservation process. But, now that I have received, and put the 990 through it's paces in my system. I can honestly say that for me I find it to be a true bargain to be sure. I have auditioned the Avm 30, it is a very nice unit. I have also auditioned the Newcastle 965 and the Denon 3805. I didn't like the Sherwood or the Dennon in my system for reasons that I don't want to get too deeply into, or debate over them, but the Musicality of the Sherwood and the Dennon was not in my system very enjoyable. I did enjoy the the AVM 30 very much, and was leaning in that direction. The last unit on my short list to audition was the 990. Added to the list when I caught wind of it's upcoming release. I almost backed out, and skipped over the 990, and purchased the AVM 30 for the same reasons that you are contemplating. I can honestly state, that I am glad that I waited, and that the 990 is fabulous, especially considering its price point. It is in my opinion an exceptional value, also in my opinion the AVM30 is not that much better at all, and especially not $2000. worth. I think that you are well advised to wait, and audition the 990 in your system. You have nothing to lose except a little time, and like me you just might be very happy that you waited. On another note, the disagreement I have with the Outlaws over there handling of the wait list etc... does not negate the fact that the company is very well known for there exceptional service and there commitment to back there products up. Just my thoughts and opinion.
Good Luck,
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John