DaleB:

I agree, Outlaw should not have renigged (sp?) on their initial adjustment offer to you.

Paul

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the 1derful1

Yall are saying that the family discount does not exist on the 950 now?? Are you serious?

I hope to get that clarified, but that's what I was told. That came into effect with the new lower price, of course.

The order page still indicates a $200 saving in ordering a 950/770 combo even over the new pricing ... I would not read too much into the specific deal ... hopefully Scott will come into this thread and give us a policy statement to clear up this whole thing

My understanding from the last newsletter was that family pricing was still on for the 950 as long as it is new and not b stock. Taken from the newsletter:

I talked to Outlaw this morning, no more family discount on the 950.

Please see next post.

[This message has been edited by admin (edited June 20, 2003).]

Fellow Outlaws:

Since there has been some discussion here about our policy with regard to price reductions, we felt that this is one of those few times when it is necessary for us to interject a statement.

As you all know by now, we have recently lowered the price on the Model 950 from $899 to $799, as we did with the Model 1050 over a year ago. While it is impossible to predict how, or if, the price of a product will change over its life span, there is always the possibility that given decreases from our suppliers, or the amortization of tooling and development costs we may be able to pass some our savings on to you in the form of a lower price. Conversely, should the cost of some of the components, labor charges or other costs increase, we may have to raise prices.

Should a price be lowered, we will “price protect” anyone who is within the return window. That price protection will take the form of offering you a refund between the price you paid at purchase and the NET PRICE you would have paid for the same product(s) under the new price schedule. At our option, we may also choose to offer you an additional choice in the form of an “Outlaw Bucks” certificate good for a stated amount against the purchase of Outlaw products within the next twelve months.

Should a price ever be increased, it will take effect on the date stated, and of course we will not back-bill anyone in the 30-day window for the increase. However, once the price increase is in effect, no orders will be honored at the old price regardless of how long you may have been “thinking about ordering.”

At our option, we may, from time to time, offer special sales, and the pricing for those sale periods will be available only within the stated time. You will have to order within the sale period to obtain the discounted price.

We hope that this clarifies things for everyone. We’re probably a bit remiss in not stating this at the beginning of the month, but for the long term this lets everyone know exactly what our policy is. If there is any change to this, we will inform everyone in advance of new pricing and policies taking effect.

Regards

The Outlaws

HMMM. These posts seem at odds and Scott's post did not address the family discount issue on the 950.


[This message has been edited by morphsci (edited June 21, 2003).]

Well, notice Scott edited my post. He left it alone where it said no more family discounts on the 950 now with the new lower price. Seems straight forward to me.

Hey, where are all the postings from the three pages of people complaining that there was no Outlaw price protection? Maybe I'll look again. Nope, don't see any compliments being offered. Well Scott, let everyone at Outlaw know that I think Outlaw did the right thing, (for whatever that's worth). Keep up the great customer service.