As opposed to 'flawless' products from other A/V manufacturers?

As a long time user of Lexicon products I can tell you that if that company had waited till all the flaws had been worked out before releasing a product, they wouldn't have released a single surround processor; let alone any of their pro/studio gear. That's right: none (zero, zip, nada). And this from a company that whose reputation is built on solid engineering.

In the real world, there are no manufacturers releasing flawless products. The real measure of a company then is how they deal with any problems that may crop up with their products. In this area, Outlaw has stood head and shoulders above the competition. Do you know of many (if any) companies that have been more responsive to their customers? I once looked up the word 'fiasco' (I forget which dictionary) and the definition read: "spectacular failure". The hiss and DTS/LFE problems don't come close to being anything that severe. Further, both were dealt with as timely and painlessly as logistically possible. You've been doing nothing but "complainin" since your first post in this thread. If you want to call it something else, fine. But no matter how you choose to label it, one else is mistaking your baseless claims as "pointing out the facts". What's a better deal? Have you found surround processors that have more features and better quality for less money than the 950? If so, can you name a few? (Go ahead, I'll wait.)

Sanjay