I can tell you the line "If you can use a microwave, you should be able to us this home theatre system, honey ! [you moron!]" doesn't go over well. It's the dismissive message between the [lines] that in my experience starts an argument and cools any postive reception to "improving the sytem". I am trying a totally different tact -- and taking her very seriously.

I hope the entire HT industry takes UI and 'ease of operation' more seriously. Thing is I agree with her, there is loads of room for improving the 'ease of use' for the entire HT system (not just the pre-amp). I can personally vouch that this issue is affecting high-end AV/HT company revenues.

Also -- the VCR and Microwave UI has seriously evolved over the last few years. We have the VCR+, auto-sync clock -- there is nothing to program. The microwave has a extremely simple touch-screen interface and steam sensors that detect when food is hot. These products have truly evolved.

Stereo/HT systems, while it offers new sound technology, still is based on a very WEAK "system foundation". Would any pre-amp have the intelligence to KNOW the particular components attached and, taking into account the specs and features, be able to control them? Why aren't there FireWire/USB standards for connecting components to a pre-amp? Why can't you configure a pre-amp to my specific Monitor Audio Silver 3 speakers? I mean, the settings of "BIG speaker" and "Small speaker" are a little crude if you think about it.

I'm in the market for superior sound reproduction. I also want audiophile grade equipment that works together so that my family can ENJOY the HT system. That is the lacking ingredient. I'm would be willing to pay for that.

BTW -- after reading about the Harmony Remote, I cancelled the order for the MX500. The Activity Centered approach to operating the system along with Open Standards (XML based) configuration were too promising to pass up.