Yeah, try to get Sony or some other faceless company to send you a new unit (or two!) as a swap for a defective one!!!!

Outlaw support is first rate from everything I've seen.

I agree that customer support if you have a broken product is first rate. My first 1050 was DOA. I received the 2nd and a shipping label to send the defective unit back without having to take the unit in anywhere to prove it was defective. Ongoing usage support is also first rate and better than I have experienced anywhere else.

However, I am less than enthralled with the problems with 5.1 playback of some DD5.1 EX encoded source material and the Outlaws failure to supply correct information about the problem. I am disappointed that they have not announced plans to remediate the problem (even an extra cost option might be attractive). I am appalled that they have failed to even acknowledge the extent of the problem on their web-site.

Isn't the D 5.1EX flag problem fixed by simply turning on the 6th rear center channel and simply not putting the unit in 6.1 mode if you don't actually have the 6th speaker ? What is so appalling about this ? Unless you are refering to a different problem I think the forum covers the issue; however, I agree it should be added to the 1050 FAQ since I have seen several threads on this issue.

There have been a couple discs come out this year (Harry Potter and the Chamber of Secrets being the first one) with a somewhat different form of the flag that causes the dropout problem when the center surround speaker is disabled and forces the Surround 6.1 mode to enable when the center surround is enabled (which can be a bummer when there's no speaker there).

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gonk -- Saloon Links | Pre/Pro Comparison Chart | 950 Review

This thread is being closed because its current topic is already being discussed in another thread.