Quoth the manual:
System Reset
In rare cases the Model 950’s internal processor may freeze or lock-up caus-ing abnormal operation. This is common to all micro-processor controlled devices when the unit is subject to excessive static discharge, AC line noise, or power spikes.
In most cases it is easy to solve this problem by simply unplugging the Model 950 from its AC power source for about five minutes. After waiting, reconnect the power cord and turn the unit on. If the unit functions normally, no further action is needed.
In the event that the unit still does not operate properly, it may be necessary to manually reset the processor. Note, however, that when the processor is reset you will lose all settings including digital audio assignments, surround mode settings, speaker configurations, tuner presets and any other memory items. For this reason we strongly recommend that you record these settings on the chart provided on page 18 of this manual so that it is easy to restore them after resetting the processor.
To reset the unit you must first remove the volume control knob on the front panel by grasping it and gently pulling the knob straight out towards you. When the knob is removed you will see a very small hole in the black aluminum front panel at the “nine o’clock” position. With the unit on, use a toothpick or unfolded paper clip to gently press the button behind the opening. Hold the button for a second and then release it. This should reset the system.
Replace the volume control knob, being careful to line up the flat surface on the control shaft with the matching flat surface on the inside of the knob. Push the knob straight on to the shaft until it is firmly seated.
If the manual reset does not solve the problem, contact Outlaw Audio for further advice. Unquoth.

But maybe you should first:
Check interconnects to the amplifier and connections from the amplifier to the speakers
Check surround mode to make certain it provides output to all speakers
Check Speaker Config menu to make certain all speakers are set to Small or Large

Hope you can finally enjoy your autogift.

[This message has been edited by tofufot (edited December 25, 2002).]