I apologize for the confusion I seemed to have created by trying to leave out the procedural details. You will have a week to audition the two. Here is the missing part of the email I posted.

1. Please send an e-mail to 950exchange@outlawaudio.com with the following information. We apologize for the inconvenience of yet another e-mail, but in order to insure accuracy and to get the unit to the proper address we need to confirm certain aspects of the logistics process.
a. We need your name and the billing/shipping address.
b. We need the serial # of your unit.
c. If you would like the replacement shipped to an address other than your original billing or shipping address, such as your office, please indicate that.
d. If you would like to have your specific unit upgraded, please let us know.
e. Unless you note otherwise, we will assume that there is no problem in shipping the unit at any time during the first two weeks of September. If you wish to have the shipment postponed due to vacation or for another reason, please let us know when you would like the unit shipped.
2. Upon receipt of your e-mail, we will send you a confirmation message acknowledging your choices and with further information and instructions.
3. Unless you advise us otherwise, your replacement unit will ship within ten days.
a. If you have requested an update to your specific unit, we will forward the information needed for the return shipment via e-mail. You will need to use the original carton and packing material to avoid shipping damage. Our estimate is that it will take two to three weeks, depending on our workload, to re-build the unit and have it shipped back to you.
4. When the replacement unit arrives, please unpack it carefully, as you will need to use the box and packing materials to return your original unit to us. Note that the replacement unit will NOT contain any accessories. Please keep the remote, power cord and antennae shipped with the original unit.
5. Each replacement unit will contain a shipping label/FedEx call tag that you need to use to return the original unit to us. We will allow you one week to swap the units and return the original unit to us. Please use the packing materials from the replacement and be extra careful to make certain that the unit is packed properly. Follow the instructions packed with the unit for the return shipping.
6. The original unit is due back to us within a reasonable time period that allows for shipping and your one-week installation time. If the original unit is not returned to us as requested we reserve the right to charge your account for the additional unit.


[This message has been edited by Jed M (edited August 30, 2002).]