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#38896 - 09/14/02 02:44 AM Help! No sound from my 950
mstmorse Offline
Gunslinger

Registered: 09/14/02
Posts: 22
Loc: Meriden, CT
Just received my 950 today. Hooked everything up, doublechecked it and then turned it on. Went through the menus to set it up. Then when I went to calibrate the speakers, nothing. no test tone or anything. Been playing with it and can't get a peep out of it. I didn't know if there was something that I may be missing. Plus the setting keeps going back to stereo 5 on my inputs. I hooked my yamaha receiver and my parasound 855 back up and they worked fine. Anyone else with this problem....HELP!!

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#38897 - 09/14/02 02:51 AM Re: Help! No sound from my 950
Will Offline
Desperado

Registered: 05/28/02
Posts: 605
Loc: LA's The Place
First, check the mute button. If that doesn't work, another person reported this same problem September 12, 2002 08:19 AM in this thread: http://ubb.outlawaudio.com/ubb/Forum15/HTML/000491.html

Good luck!

[This message has been edited by Will (edited September 14, 2002).]

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#38898 - 09/14/02 03:00 AM Re: Help! No sound from my 950
mstmorse Offline
Gunslinger

Registered: 09/14/02
Posts: 22
Loc: Meriden, CT
It's definately powering up and passing video through the component outputs. It doesn't appear to be recognizing any audio. I have put DVD's and Xbox games which are in dolby digital and it isn't auto-detecting anything.

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#38899 - 09/14/02 03:13 AM Re: Help! No sound from my 950
sdurani Offline
Desperado

Registered: 01/23/02
Posts: 765
Loc: Monterey Park, CA
Quote:
It doesn't appear to be recognizing any audio.
Try to see if you get any sound using the internal AM/FM tuner. This way, you eliminate one more variable: i.e., you're not wondering whether the audio signal from an external component is making it to the 950. You already did something like this with the test tones, but it's worth testing out the radio too.

Good Luck,
Sanjay
_________________________
Sanjay

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#38900 - 09/14/02 03:18 AM Re: Help! No sound from my 950
mstmorse Offline
Gunslinger

Registered: 09/14/02
Posts: 22
Loc: Meriden, CT
I tried both FM and AM. When I tuned in a local station around here, an S would appear next to the signal type on the OSD, showing that I was getting a signal, but no sound at all. Is the 950 supposed to have sound right away, even before you configure it properly? This is my first journey into separates and I was wonder if I missed something when I configured it.

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#38901 - 09/14/02 07:10 AM Re: Help! No sound from my 950
sdurani Offline
Desperado

Registered: 01/23/02
Posts: 765
Loc: Monterey Park, CA
Quote:
Is the 950 supposed to have sound right away, even before you configure it properly?
Yes. At least I haven't heard of any audio gear that won't produce sound until you calibrate it. (And I doubt the 950 is the first pre-pro to start doing something that unusual.) I'm at a loss as to why you're getting no sound.

Meanwhile, any chance you can give us a mental snapshot of your system: i.e., what's hooked up to your 950, how the 950 is hooked up to the amp and how the amp is hooked up to your speakers?

Thanx,
Sanjay
_________________________
Sanjay

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#38902 - 09/14/02 09:51 AM Re: Help! No sound from my 950
mstmorse Offline
Gunslinger

Registered: 09/14/02
Posts: 22
Loc: Meriden, CT
I am running a Parasound 855 from the outputs. I have my Toshiba DVD player running into the DVD video comp and Optical 2. My XBox runs into Video 1 Component and uses Optical 3. Both of these run to the TV through the video component out. (By the was, I show no degradation in signal and it still looks fantastic) My DST3000 HD decoder runs directly into the TV and uses Optical 1. Right now I am only using composite for Monitor out to the TV. I am using AUX 1 Analog to hook up the audio for the cable TV input. I know it can't be the amp because all I do is unhook it from my Yamaha receiver and hook it to the outputs of the 950.

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#38903 - 09/14/02 10:04 AM Re: Help! No sound from my 950
DOBEMAN Offline
Gunslinger

Registered: 05/06/02
Posts: 89
Loc: Lake Michigan Shoreline, MI
Are you coming from the Multi Channel inputs to your Parasound amp, by any chance.

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#38904 - 09/14/02 10:14 AM Re: Help! No sound from my 950
mstmorse Offline
Gunslinger

Registered: 09/14/02
Posts: 22
Loc: Meriden, CT
No, it is going from the ouputs. I have my DVD player also connected via the multichannel inputs for DVD-A.

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#38905 - 09/14/02 10:38 AM Re: Help! No sound from my 950
mstmorse Offline
Gunslinger

Registered: 09/14/02
Posts: 22
Loc: Meriden, CT
When I press test tones, it doesn't even cycle through the speakers. I have all 5 of my speakers set to small with the rear surrounds set to none. Also, whenever I set one of inputs to dolby digital on the configuration screen, once I go out of it it resets itself to PL2-C.

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