Outlaws prior displayed virtues have earned my patience.

I assume they triage resources and emergencies as most business’s during any given time period. I’ve seen Outlaw shelf addressing potential or past Purchaser's questions, generalized comments, suggestions, issues and impatient behavior while Outlaw is in the midst of a ongoing investigation debugging an existing (or bringing a new) product to market.

I have never seen Outlaw ignore a specific customer request to deal with a specific warranty issue in an amazingly prompt fashion. To the best of my knowledge they have always resolved the issue to the purchasers satisfaction.

However long they take to inform, explain resolve or notify about any other aspect connected with their business I can only go by their track record in the past which would be my personal top choice for the #1 weighted priorities when dealing with any company.

I will assume that the ‘Hiss” issue will be handled when concretely resolved by Outlaw in their usual exemplary fashion.
Until that time we are all like the 6 blind men grasping different portions of an elephants anatomy, sometimes too hasty to conclude that we understand the whole of something when we have experienced only a part.