Dear Outlaws:

As we have often stated, all of the Outlaws read all of the posts in this Forum, but we also refrain from interfering with the flow of the threads so that the discussion in not tilted in one direction or other by us. However, some of the recent posts have brought up a subject that I felt merits my personal intervention.

Some of you have complained that the August Update was a bit light on new information. We realize that, but given the promise to release something (a commitment that many of you were taking us to task on) we wanted to at least issue some statement. Laugh if you will, but we said that an Update would go out before the end of the week of the 5th, and it did. (In typical Outlaw time!)

That having been said, I’d like to provide some additional thoughts given the current discussions
As a member of the Outlaw team I am privy to the day-to-day flow of data between our engineering teams in Taiwan, California and New England, as well as the factory in Maylasia. I am confident that we are extremely close to resolution to the issues that have impacted the Model 950, but if we were to release daily updates it will only confuse matters and create more, not less frustrated customers.

To sum up: the discussions that I have been involved with in the last 96 hours since the Update was released -- indicate that we are really close. We have a plan ready to activate, and once we get the word from the factory, we will start to get the corrected Model 950s in your hands very quickly. I believe it, and the rest of the Outlaw's believe it. As a matter of fact, one of the Outlaws never went to bed last night as he dealt with engineering and production teams in Taiwan and Malaysia to nail down a “pesky” technical issue. (He stumbled into his day job this morning, only to pick up where he left off at 5:00 AM this morning!)

Bottom line: Nothing is more important to all of us than to get the 950 going again and we literally are working around the clock on it. However, we will do it right and that unfortunately takes time.

A final note: Those of you, who have come to know me over the last couple of years, know that I am dedicated to providing the quickest most accurate answers and service possible. It has never been my, or any other Outlaw's, intent to provide less than this. I was Outlaw’s first full time employee. I was excited to join the company then and am even more excited today about our future plans.

Sincerely,

Scott Jackson