Greetings everyone.

I'm back after a month of self-imposed silence about the 950 noise floor issue. Outlaw has been working with me to solve this problem for the past four weeks, and I'm pleased to report that the unit that arrived yesterday has a noise floor that is improved such that I can no longer hear hiss from my seating position.

I first posted about the problem a month ago, and Outlaw contacted me almost immediately. The investigation into the problem started out with Outlaw asking me to perform numerous tests on the unit that I had at the time. They also queried me quite a bit about my equipment, room setup, etc.

They promptly sent me a second unit to try, on which I tried many of the same tests with similar results.

At this point, Outlaw chose to involve me with some of the technical information coming back from the engineers, as I am an engineer with audio experience myself. I was privy to some of the emails and documents that were going between their engineers, and they were indeed taking the problem quite seriously. There were several leads that the Outlaw engineers pursued and tested in their own labs without my direct involvement over the course of the past few weeks.

Yesterday, I received my third unit, which has a greatly improved noise floor due to the results of these changes. The reduction in noise is not enough that it _completely_ eliminates the hiss when I stick my ear close to the speaker, but it is more than enough to reduce it from my seating position. I wasn't particularly displeased with the previous units that I had tested and never intended to send them back, but this one's definitely a keeper.

During the course of this investigation, we reached the conclusion that I have a particularly revealing setup (amps, speakers and room) and very sensitive hearing. It would seem that the few other folks that are experiencing this noise floor issue from their seating positions are in the same boat.

From day one of the problem, Outlaw was very committed to solving my problem, and I have to give them a lot of credit for that.

I chose to remain quiet about this issue in the interim because I wanted to give Outlaw the courtesy of my professionality. I knew they were working on the problem. The last thing they needed was a litany of negative posts and speculation about the problem before they even fully understood it.

It was very clear to me that when they started working on the problem, they weren't quite sure what was causing it; they even said as much to me. They had a few leads, but it took a few weeks to isolate the key culprits and make the changes that are represented in the unit that I have at home now.

So, I would say - for those of you who are not experiencing any noise problems (the vast majority, it sounds like) - keep on enjoying your units. For those few folks who were experiencing problems, Outlaw will help you out on a case-by-case basis.

So, Will, I hope this addresses your concern that Outlaw had dropped my problem on the floor. Nothing could be further from the truth.

Now it's time to enjoy some movies!