They don't respond to emails either....

I am going to say something:

Outlaw is going out of business.

That is the reason for no communication. Why communicate when you are about to file bankruptcy?

I have seen this from others like Kinergetics. People had great service, then about 3 months before the company died, they wouldn't answer questions about the new Chiro line, etc.

If it is something as simple as not having anyone to just be CR/PR, then I would expect they should, oh, HIRE someone.